customer service field agent driving Macclesfield
customer service field agent driving Macclesfield

customer service field agent driving Macclesfield

Macclesfield Part-Time No home office possible
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At a Glance

  • Tasks: Support ONS survey participants by visiting residents and encouraging survey completion.
  • Company: Join the Office for National Statistics, shaping UK policies and improving communities.
  • Benefits: Earn £12.55 per hour, with fuel and meal allowances plus flexible hours.
  • Why this job: Make a real difference in your community while enjoying flexible working hours.
  • Qualifications: Must have UK driving experience, strong communication skills, and basic tech knowledge.
  • Other info: Enjoy a dynamic role with opportunities for personal growth and development.

We foster an environment where your full potential is realized, both in and out of your role. As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed. You may be required to enter the home and support customers with their surveys, helping to shape UK policies and improve communities.

Location: Macclesfield

Why You’ll Love This Role:

  • Pay: £12.55 per hour
  • Fuel Allowance: £0.45 per mile
  • Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
  • Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
  • Contract: 1 year

What You’ll Need:

  • Must have 1 year UK experience in any role
  • Full UK driving license and your own car (business car insurance required)
  • Strong communication skills and ability to work independently
  • Basic tech skills with a laptop and smartphone
  • Good knowledge of Microsoft Excel and Google spreadsheets
  • DBS check or proof of one completed in the past 3 months

If interested, please contact me at 01622 585980 or send your updated CV to dharanikumar.b@randstad.co.uk.

customer service field agent driving Macclesfield employer: Randstad Business Support - London

At the Office for National Statistics, we are committed to nurturing a supportive and dynamic work environment that empowers our employees to reach their full potential. As a Customer Service Field Agent in Macclesfield, you will enjoy flexible working hours, competitive pay, and generous allowances, all while playing a vital role in shaping UK policies and improving communities. Join us to make a meaningful impact while benefiting from opportunities for personal and professional growth.
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Contact Detail:

Randstad Business Support - London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land customer service field agent driving Macclesfield

✨Tip Number 1

Get to know the company! Research the Office for National Statistics and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! As a Customer Service Field Agent, you'll need to engage with residents effectively. Role-play scenarios with friends or family to build your confidence and refine your approach.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at the ONS.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.

We think you need these skills to ace customer service field agent driving Macclesfield

Strong Communication Skills
Ability to Work Independently
Basic Tech Skills
Microsoft Excel
Google Spreadsheets
Full UK Driving License
Own Car
Business Car Insurance
Customer Support
Survey Administration
Time Management
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience, especially any customer service roles you've had. We want to see how your skills align with the job description, so don’t be shy about showcasing your strengths!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Field Agent role. Share your passion for helping others and how you can contribute to the ONS survey success.

Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!

How to prepare for a job interview at Randstad Business Support - London

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Customer Service Field Agent. Familiarise yourself with the ONS survey process and think about how you can encourage residents to participate. This will show your genuine interest in the role.

✨Show Off Your Communication Skills

Since strong communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you had to explain complex information simply or resolve conflicts. Practising these scenarios can help you articulate your skills during the interview.

✨Demonstrate Your Independence

This role requires working independently, so be ready to discuss how you've successfully managed tasks on your own. Share specific instances where you took initiative or solved problems without direct supervision. This will highlight your ability to thrive in a self-directed environment.

✨Brush Up on Tech Skills

Since basic tech skills are required, ensure you're comfortable using Microsoft Excel and Google spreadsheets. You might be asked about your experience with these tools, so consider preparing a few examples of how you've used them in previous jobs to manage data or track progress.

customer service field agent driving Macclesfield
Randstad Business Support - London
Location: Macclesfield
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