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- Tasks: Support the Information and Data Protection Officer with administrative tasks and enquiries.
- Company: Join Bridgend Council, a dynamic team focused on information law and data protection.
- Benefits: Enjoy remote work flexibility and a competitive hourly rate of £12.80.
- Why this job: Gain valuable experience in information law while working from home in a supportive environment.
- Qualifications: 6 months of experience in information law and administration required; strong communication skills essential.
- Other info: This is a temporary assignment with potential for growth in a busy team.
Do you have experience of administration in information law and looking to provide a comprehensive administration service to the Information and Data Protection Officer? If so, this is the perfect opportunity for you. We are seeking an individual to start as soon as possible to support a busy team at Bridgend Council with the opportunity to work fully remote from the comfort of your own home.
Temporary Assignment
Hourly Rate: £12.80
Monday - Friday - 9am-5pm
Location: Bridgend (Working from home)
What You'll Do:
- Act as a first point of contact for telephone enquiries.
- Freedom of Information and Data Protection requests:
- Log and acknowledge receipt of all requests;
- Determine the appropriate action needed for each case, liaising with the Information and Data Protection Officer and/or Legal Services for advice as necessary;
- Progress-chase responses to individual requests for information from Directorates/Service areas in order to satisfy the requisite time-frames;
- Maintain up-to-date information concerning each request;
- Monitor and record all requests;
- Draft and send responses to Information requests as appropriate;
- Assist the Information and Data Protection Officer in dealing with FOI Appeals and Complaints from the Information Commissioner's Office and the Ombudsman's Office.
- Log and acknowledge receipt of all complaints;
- Maintain up-to-date information concerning each complaint;
- Monitor and record all complaints;
- Progress-chase responses to individual complaints from Directorates/Service areas in order to satisfy the requisite time-frames;
- Assist the Information and Data Protection Officer in dealing with complaints.
What We're Looking For:
- 6 months of experience within information law
- 6 months of experience of administration
- Legal case management experience
- Experience of using computerised systems and databases, including word processing, spreadsheets and internet
- Good and accurate numeracy and literacy skills along with competent keyboard and IT skills
- Good standard of education equivalent to NVQ Level 3
- Strong communication and customer service skills
- Effectively maintain confidentiality at all times
Ready to Join the Team? If you're a reliable and hard-working individual, we encourage you to apply! Please submit your CV today. We look forward to hearing from you!
Information Assistant employer: Randstad Business Support - London
Contact Detail:
Randstad Business Support - London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Assistant
✨Tip Number 1
Familiarise yourself with the key aspects of information law and data protection. Understanding the Freedom of Information Act and GDPR will not only help you in the role but also show your commitment and knowledge during any discussions.
✨Tip Number 2
Highlight your experience with administrative tasks, especially those related to logging and tracking requests. Be prepared to discuss specific examples of how you've managed similar responsibilities in previous roles.
✨Tip Number 3
Demonstrate your communication skills by preparing for potential scenarios where you might need to handle enquiries or complaints. Practising responses to common questions can help you feel more confident during the interview.
✨Tip Number 4
Showcase your IT skills, particularly with databases and spreadsheets. Being able to discuss your proficiency with these tools will reassure us that you can efficiently manage the administrative tasks required for the position.
We think you need these skills to ace Information Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in information law and administration. Use specific examples that demonstrate your skills relevant to the role, such as handling Freedom of Information requests or managing complaints.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are the perfect fit for the Information Assistant position. Mention your relevant experience, your ability to maintain confidentiality, and your strong communication skills. Be sure to express your enthusiasm for the opportunity to work with Bridgend Council.
Highlight Relevant Skills: In your application, emphasise your experience with computerised systems and databases, as well as your numeracy and literacy skills. These are crucial for the role, so make them stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role of Information Assistant.
How to prepare for a job interview at Randstad Business Support - London
✨Know Your Information Law Basics
Brush up on your knowledge of information law, particularly Freedom of Information and Data Protection. Be prepared to discuss how these laws apply to the role and provide examples from your past experience.
✨Demonstrate Your Administrative Skills
Highlight your administrative experience during the interview. Discuss specific tools or systems you've used for managing data and requests, and be ready to explain how you ensure accuracy and confidentiality in your work.
✨Showcase Your Communication Skills
As this role involves liaising with various departments and responding to enquiries, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage multiple requests or complaints, and be ready to explain how you prioritised tasks and ensured timely responses.
