Customer service field agent driving Hereford
Customer service field agent driving Hereford

Customer service field agent driving Hereford

Hereford Part-Time No home office possible
Go Premium
R

At a Glance

  • Tasks: Support ONS survey participants by visiting residents and encouraging survey completion.
  • Company: Join the Office for National Statistics, shaping UK policies and improving communities.
  • Benefits: Earn Β£12.55 per hour, plus fuel and meal allowances, with flexible hours.
  • Why this job: Make a real impact in your community while enjoying flexible work that fits your life.
  • Qualifications: Must have UK experience, a driving licence, and strong communication skills.
  • Other info: Work independently with basic tech skills; great opportunity for personal growth.

Flexible work that fits your life and makes a real impact. As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Company: Office For National Statistics

Location: Hereford

Why You'll Love This Role:

  • Pay: Β£12.55 per hour
  • Fuel Allowance: Β£0.45 per mile
  • Meal Allowance: Β£7.50 for 5 hours worked, Β£15 for 10 hours worked
  • Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
  • Contract: 1 year

What You'll Need:

  • Must have 1 year UK experience in any role
  • Full UK driving license and your own car (business car insurance required)
  • Strong communication skills and ability to work independently
  • Basic tech skills with a laptop and smartphone
  • Good knowledge on Microsoft Excel and Google spreadsheets
  • DBS check or proof of one completed in the past 3 months

If interested, please contact me at 01622 585980 or send your updated CV to dharanikumar.b@randstad.co.uk.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Customer service field agent driving Hereford employer: Randstad Business Support - London

The Office for National Statistics is an exceptional employer that values flexibility and work-life balance, offering a role that allows you to make a tangible impact on UK communities. With competitive pay, generous allowances, and the opportunity to work independently within a supportive environment, employees can thrive while contributing to important national surveys. Located in Hereford, this position not only provides meaningful work but also fosters personal growth and development through engagement with diverse communities.
R

Contact Detail:

Randstad Business Support - London Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer service field agent driving Hereford

✨Tip Number 1

Get to know the company! Research the Office for National Statistics and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making an impact.

✨Tip Number 2

Practice your communication skills! As a Customer Service Field Agent, you'll need to engage with residents effectively. Role-play scenarios with friends or family to boost your confidence and refine your pitch.

✨Tip Number 3

Be ready to demonstrate your tech skills! Brush up on Microsoft Excel and Google spreadsheets, as these will be essential in your role. Consider doing a quick online course if you feel a bit rusty.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your progress. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Customer service field agent driving Hereford

Strong Communication Skills
Ability to Work Independently
Basic Tech Skills
Microsoft Excel
Google Spreadsheets
Full UK Driving License
Own Car
Business Car Insurance
DBS Check

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your relevant experience, especially any customer service roles. We want to see how your skills align with the job description, so don’t be shy about showcasing your communication skills and tech know-how!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Field Agent role. We love seeing enthusiasm, so let your personality come through while keeping it professional.

Show Off Your Driving Experience: Since this role involves driving, make sure to mention your driving experience and any relevant qualifications. We need to know you’re comfortable on the road and can handle the flexibility of the job!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactiveβ€”always a bonus in our book!

How to prepare for a job interview at Randstad Business Support - London

✨Know Your Role Inside Out

Before the interview, make sure you understand the responsibilities of a Customer Service Field Agent. Familiarise yourself with the ONS survey process and think about how your past experiences can relate to encouraging survey completion and supporting residents.

✨Show Off Your Communication Skills

Since strong communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you had to explain complex information simply or resolve conflicts, as these will showcase your ability to engage with residents.

✨Demonstrate Your Independence

This job requires working independently, so be ready to discuss how you manage your time and tasks without direct supervision. Share specific instances where you took initiative or solved problems on your own, which will highlight your self-sufficiency.

✨Tech Savvy? Prove It!

Brush up on your basic tech skills, especially with Microsoft Excel and Google spreadsheets. Be prepared to discuss how you've used these tools in the past, whether for data entry, analysis, or reporting, as this will show you're ready to handle the tech side of the job.

Customer service field agent driving Hereford
Randstad Business Support - London
Location: Hereford
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

R
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>