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- Tasks: Drive around Middlesbrough, support residents with ONS surveys, and encourage participation.
- Company: Join the Office for National Statistics, shaping UK policies and improving communities.
- Benefits: Earn £12.55/hour, plus fuel and meal allowances; enjoy flexible hours.
- Why this job: Perfect for those who love driving and engaging with people while making a difference.
- Qualifications: Must have a full UK driving licence, one year of experience, and strong communication skills.
- Other info: Contract lasts 6 months; work 20-30 hours per week, Monday to Friday.
If you enjoy driving and working with people, this could be the ideal role for you. As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.
Location: Middlesbrough
Why You'll Love This Role:
- Pay: £12.55 per hour
- Fuel Allowance: £0.45 per mile
- Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
- Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
- Contract: 6 Months
What You'll Need:
- Must have 1 year UK experience in any role
- Full UK driving license and your own car (business car insurance required)
- Strong communication skills and ability to work independently
- Basic tech skills with a laptop and smartphone
- DBS check or proof of one completed in the past 3 months
If interested, please contact me at 01622 585980 or send your updated CV at dharanikumar.b@randstad.co.uk.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
customer service field agent driving Middlesbrough employer: Randstad Business Support - London
Contact Detail:
Randstad Business Support - London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land customer service field agent driving Middlesbrough
✨Tip Number 1
Familiarise yourself with the Office for National Statistics and their mission. Understanding their goals and how your role as a Customer Service Field Agent contributes to shaping UK policies will help you stand out during any discussions.
✨Tip Number 2
Brush up on your communication skills, especially in engaging with diverse groups of people. Practising how to encourage survey participation and provide clear guidance can make a significant difference when you're out in the field.
✨Tip Number 3
Make sure your driving skills are sharp and that your vehicle is in good condition. Since you'll be travelling within a 40-mile radius, being confident behind the wheel will help you focus on your interactions with residents.
✨Tip Number 4
Network with others who have experience in customer service roles or fieldwork. They can provide insights and tips that could be invaluable in preparing you for this position and making a positive impression.
We think you need these skills to ace customer service field agent driving Middlesbrough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles that involved customer service or driving. Emphasise your communication skills and ability to work independently, as these are key for this position.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in the Customer Service Field Agent role. Mention your driving experience, your passion for helping others, and how you can contribute to the ONS survey goals.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and basic tech proficiency. If you have experience with surveys or community engagement, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Randstad Business Support - London
✨Show Your Driving Enthusiasm
Since this role involves driving, express your passion for being on the road. Share any relevant experiences that highlight your comfort and enjoyment in driving, especially within a community setting.
✨Demonstrate Strong Communication Skills
As a Customer Service Field Agent, you'll be interacting with various residents. Prepare examples of how you've effectively communicated in past roles, particularly in challenging situations or when encouraging participation.
✨Highlight Your Independence
This position requires working independently, so be ready to discuss times when you've successfully managed tasks on your own. Emphasise your ability to self-motivate and solve problems without constant supervision.
✨Familiarise Yourself with the ONS Survey
Understanding the purpose and importance of the ONS survey will show your commitment to the role. Research the survey's impact on UK policies and communities, and be prepared to discuss how you can contribute to its success.
