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- Tasks: Drive around and engage with residents to support the ONS survey.
- Company: Join the Office for National Statistics, shaping UK policies and communities.
- Benefits: Enjoy flexible hours, fuel allowances, and meal perks while earning £12.55 per hour.
- Why this job: Experience the freedom of the open road while making a real impact in your community.
- Qualifications: Must have a full UK driving licence, one year of experience, and strong communication skills.
- Other info: Work 20-30 hours a week with occasional Saturdays; contract lasts 7 months.
Ditch the desk and embrace the freedom of the open road! If you're a people person who loves variety and making an impact, this could be the perfect role for you. As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.
Company: Office For National Statistics
Location: Pontypridd
Why You'll Love This Role:
- Pay: £12.55 per hour
- Fuel Allowance: £0.45 per mile
- Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
- Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
- Contract: 7 Months
What You'll Need:
- Must have 1 year UK experience in any role
- Full UK driving license and your own car (business car insurance required)
- Strong communication skills and ability to work independently
- Basic tech skills with a laptop and smartphone
- DBS check or proof of one completed in the past 3 months
If interested, please contact me at 0161 250 6795 or send your updated CV at dharanikumar.b@randstad.co.uk.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Customer service field agent driving employer: Randstad Business Support - London
Contact Detail:
Randstad Business Support - London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer service field agent driving
✨Tip Number 1
Familiarise yourself with the Office for National Statistics and their mission. Understanding their goals and how your role as a Customer Service Field Agent Driving contributes to shaping UK policies will help you articulate your passion during interviews.
✨Tip Number 2
Brush up on your communication skills! Since you'll be interacting with various residents, practice active listening and clear speaking. Role-playing scenarios with friends can help you feel more confident when engaging with survey participants.
✨Tip Number 3
Make sure your driving skills are sharp and that your vehicle is in good condition. Being reliable and punctual is crucial in this role, so consider doing a few test drives around the area to familiarise yourself with the routes you'll be taking.
✨Tip Number 4
Network with current or former employees of the Office for National Statistics. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
We think you need these skills to ace Customer service field agent driving
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles that involved customer service or fieldwork. Emphasise your communication skills and ability to work independently, as these are key for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to engage with people. Mention your driving experience and how you can manage the flexibility of the role while ensuring survey completion.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and basic tech proficiency. If you have experience with surveys or data collection, be sure to mention it, as it will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at Randstad Business Support - London
✨Show Your People Skills
As a Customer Service Field Agent, you'll be interacting with various residents. Make sure to highlight your communication skills and any previous experience in customer service roles during the interview.
✨Demonstrate Independence
This role requires you to work independently while driving around. Be prepared to discuss how you've successfully managed tasks on your own in past jobs, showcasing your ability to take initiative.
✨Familiarise Yourself with the ONS Survey
Understanding the purpose of the ONS survey will help you articulate why this role matters. Research the survey's impact on UK policies and communities so you can speak confidently about it.
✨Prepare for Practical Questions
Expect questions about your driving experience and how you handle different situations on the road. Think of examples where you've navigated challenges or provided excellent service while driving.
