At a Glance
- Tasks: Manage customer orders, resolve queries, and support internal staff in a dynamic environment.
- Company: Join Holcim, a leading company with a supportive team culture.
- Benefits: Earn £13.45 per hour, enjoy paid holidays, and access exclusive discounts.
- Other info: Flexible shifts and a chance to earn £25 for referring a friend.
- Why this job: Kickstart your career with potential for permanent roles and professional growth.
- Qualifications: Previous admin or customer service experience and strong IT skills required.
The predicted salary is between 26756 - 26756 € per year.
Are you an experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience.
Role: Administrator
Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm
Pay: £13.45 per hour
Duration: 6-12 months contract with the potential to go perm dependant on performance
Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA
Main tasks include:
- Ensure that orders are received when goods/services have been supplied
- Liaising with suppliers to resolve any invoice queries
- Answering the telephones and passing on messages in a professional manner
- Taking customer orders
- Updating customers on orders and deliveries
- Dealing with any customer queries
- Supporting internal staff with pricing queries
- Data entry
Requirements:
- Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite
- Flexible and adaptable attitude with ability to prioritise a range of different tasks
- Exceptional communication skills, at all levels, both written and verbal
- Excellent organisational and time management skills
- Excellent interpersonal skills with other members of staff at all levels of the organisation
- Confident, enthusiastic and tenacious
- Previous admin or customer service experience
Benefits:
- Advice and editing on your current CV
- Dedicated team throughout your journey within the role
- Paid holiday
- Exclusive online services including restaurant and retail discounts
- Chance to receive £25* for referring a friend
- Opportunity for progression into permanent roles
- Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Temp-to-Perm Admin & Customer Service Specialist in Carnforth employer: Randstad Business Support - London
Holcim is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth. Located in the picturesque setting of Nether Kellet, our team enjoys a competitive pay rate, paid holidays, and exclusive discounts, all while working in a dynamic environment that encourages collaboration and development. Join us to be part of a company that prioritises your career progression and well-being.
Contact Detail:
Randstad Business Support - London Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Temp-to-Perm Admin & Customer Service Specialist in Carnforth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an admin or customer service role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research Holcim and understand their values and services. This way, you can tailor your answers to show how your experience aligns with what they’re looking for.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions for admin and customer service roles, so you can respond confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’ve got loads of resources to help you shine throughout the process.
We think you need these skills to ace Temp-to-Perm Admin & Customer Service Specialist in Carnforth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your admin and customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Holcim. Keep it friendly and professional, and let us know what excites you about the position.
Show Off Your Skills:We’re looking for exceptional communication and IT skills, so make sure to mention your proficiency in Google Suite and Microsoft Office. Give examples of how you've used these tools in previous roles!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and keep track of it. Plus, you’ll get all the latest updates directly from us!
How to prepare for a job interview at Randstad Business Support - London
✨Know Your Stuff
Make sure you brush up on your admin and customer service skills before the interview. Familiarise yourself with common tasks like order processing and handling customer queries, as well as the tools you'll be using, like Google Suite and Microsoft Office.
✨Show Off Your Communication Skills
Since this role requires exceptional communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or resolved issues in the past to demonstrate your interpersonal skills.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like dealing with a difficult customer or managing multiple tasks. Think of specific situations from your previous experience where you successfully handled similar challenges.
✨Dress the Part
Even though it's a temporary role, first impressions matter! Dress smartly and professionally to show that you take the opportunity seriously. It reflects your attitude towards the job and the company.
