At a Glance
- Tasks: Manage customer orders, resolve queries, and support internal staff in a dynamic environment.
- Company: Join Holcim, a leading company with a supportive team culture.
- Benefits: Earn £13.45 per hour, enjoy paid holidays, and access exclusive discounts.
- Other info: Flexible shifts and opportunities for career progression await you!
- Why this job: Gain valuable experience in customer service and administration with potential for permanent roles.
- Qualifications: Previous admin or customer service experience and strong IT skills required.
The predicted salary is between 26756 - 26756 £ per year.
Are you an experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience.
Role: Administrator
Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm
Pay: £13.45 per hour
Duration: 6-12 months contract with the potential to go perm dependant on performance
Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA
Main tasks include:
- Ensure that orders are received when goods/services have been supplied
- Liaising with suppliers to resolve any invoice queries
- Answering the telephones and passing on messages in a professional manner
- Taking customer orders
- Updating customers on orders and deliveries
- Dealing with any customer queries
- Supporting internal staff with pricing queries
- Data entry
Requirements:
- Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite
- Flexible and adaptable attitude with ability to prioritise a range of different tasks
- Exceptional communication skills, at all levels, both written and verbal
- Excellent organisational and time management skills
- Excellent interpersonal skills with other members of staff at all levels of the organisation
- Confident, enthusiastic and tenacious
- Previous admin or customer service experience
Benefits:
- Advice and editing on your current CV
- Dedicated team throughout your journey within the role
- Paid holiday
- Exclusive online services including restaurant and retail discounts
- Chance to receive £25 for referring a friend
- Opportunity for progression into permanent roles
- Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Customer Service/Administrator in Carnforth employer: Randstad Business Support - London
Holcim is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth. Located in the picturesque Nether Kellet, our team enjoys a competitive pay rate, flexible working hours, and exclusive benefits such as discounts on restaurants and retail. Join us for a rewarding experience where your contributions are recognised and you can thrive in a dynamic environment.
Contact Details:
Randstad Business Support - London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service/Administrator in Carnforth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service/Administrator role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions related to admin and customer service roles, so you can showcase your skills confidently.
✨Tip Number 3
Dress to impress! Even if it’s a virtual interview, make sure you look the part. A professional appearance can boost your confidence and leave a great impression on your potential employer.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the journey!
We think you need these skills to ace Customer Service/Administrator in Carnforth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your admin and customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Holcim. Keep it friendly and professional, and let us know what excites you about the position.
Show Off Your IT Skills:Since we’re looking for someone with excellent IT skills, make sure to mention your proficiency in Google Suite and Microsoft Office. If you’ve got any specific examples of how you’ve used these tools effectively, share them!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Randstad Business Support - London
✨Know Your Stuff
Make sure you brush up on your admin and customer service skills. Familiarise yourself with common tasks like order processing and handling customer queries, as these will likely come up in the interview.
✨Show Off Your Tech Skills
Since the role requires proficiency in Google Suite and Microsoft Office, be prepared to discuss your experience with these tools. Maybe even mention specific projects where you used them effectively!
✨Communicate Clearly
Exceptional communication is key for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might want to prepare a few examples of how you've successfully resolved customer issues in the past.
✨Be Adaptable
The job description mentions a flexible attitude, so think of instances where you've had to adapt to changing priorities or tasks. Share these experiences to demonstrate your ability to handle a dynamic work environment.
