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- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have an excellent experience.
- Company: Join Randox Health, a leader in clinical diagnostics dedicated to improving global health.
- Benefits: Enjoy a full-time, permanent role with opportunities for growth and development.
- Why this job: Be part of a revolutionary healthcare team making a real difference in people's lives.
- Qualifications: Previous phlebotomy experience and a valid UK driving license are essential.
- Other info: Work in a vibrant Holland & Barrett store and engage with diverse clients.
The predicted salary is between 28800 - 43200 £ per year.
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Phlebotomist – Holland & Barrett, Oxford– (Job Ref: 25/PBOX)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in a Holland and Barrett store in Oxford.
What does the Randox Health team do?
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
Location: within a Holland & Barrett store in Oxford. The exact location is TBC.
Contract Offered: Full-time, permanent
Working Hours / Shifts: 40 hours per week, across 5 days, including some weekends.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.
Essential criteria:
• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Exemplary customer service skills and experience.
• Ability to manage existing clientele and generate new clientele at the same time.
• Valid UK driving license
Desirable:
• Experience in a private healthcare setting.
• Proficiency in the use of Microsoft packages.
• Confidence and experience working internal / external events.
• Sales / Retail experience.
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Phlebotomist employer: Randox
Contact Detail:
Randox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with Randox Health's innovative technology and services. Understanding their approach to preventative healthcare will not only help you in interviews but also show your genuine interest in the company and its mission.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily involves client interaction. Think of examples from your past experiences where you provided excellent service or handled difficult situations effectively.
✨Tip Number 3
Prepare to discuss your phlebotomy experience in detail. Be ready to explain specific techniques you've used, how you ensure patient comfort, and any challenges you've faced in previous roles.
✨Tip Number 4
Since the role may involve upselling and cross-selling, think of strategies you could use to engage clients and promote additional services. Having a few ideas ready can demonstrate your proactive approach to driving sales.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Phlebotomist position. Tailor your application to highlight relevant experience and skills that align with what Randox Health is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous phlebotomy experience, customer service skills, and IT literacy. Use specific examples to demonstrate how your background makes you a suitable candidate for this role.
Craft a Strong Cover Letter: Write a personalised cover letter that addresses why you want to work at Randox Health and how you can contribute to their mission of preventative healthcare. Make sure to express your enthusiasm for the role and the company.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Randox
✨Showcase Your Phlebotomy Skills
Be prepared to discuss your previous phlebotomy experience in detail. Highlight specific techniques you are proficient in and any challenges you've overcome in the past. This will demonstrate your competence and confidence in handling blood samples.
✨Emphasise Customer Service
Since this role involves direct interaction with clients, it's crucial to showcase your exemplary customer service skills. Share examples of how you've ensured a positive experience for clients in previous roles, especially in healthcare settings.
✨Demonstrate IT Literacy
As the role requires managing various software systems, be ready to discuss your IT skills. Mention any relevant software you have used in the past and how you quickly adapt to new technologies, as this will reassure them of your capability to handle their Patient Information Systems.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and communication skills. Think about how you would handle difficult situations with clients or manage multiple tasks during busy periods, and be ready to articulate your thought process.
