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- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have an excellent experience.
- Company: Join Randox Health, a leader in private healthcare dedicated to client care.
- Benefits: Enjoy full training, flexible hours, and the chance to work in a dynamic environment.
- Why this job: This role offers variety, client interaction, and the opportunity to exceed sales targets.
- Qualifications: You need previous phlebotomy experience and a certificate of competence.
- Other info: Must be flexible with hours, including evenings and weekends, and have a valid UK driving license.
The predicted salary is between 24000 - 36000 £ per year.
Alternating between a Monday to Friday and Tuesday to Saturday shift pattern. Working hours for each day are as follows: 7.40am – 4.20pm on Monday and Saturday, 6.40am – 3.20pm on Tuesday, Wednesday, Thursday and Friday and 10.20am – 7pm on some Wednesdays and Thursdays when required.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
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Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
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Demonstrate sensitive communication to ensure client understanding and consent.
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Maintain accurate records in PIS, uploading all relevant documentation.
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Represent the company professionally at offsite events and appointments.
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Engage in upselling and cross-selling at our private health clinic.
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Proactively drive sales and exceed targets.
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Complete company forms, specimen labelling, and laboratory test order forms accurately.
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Demonstrate high IT literacy in order to manager various software systems and daily tasks.
Full on the job training will be provided on our processes.
This role would suit someone with previous phlebotomy experience along with a Phlebotomy certificate of competence / equivalent training., Previous phlebotomy experience
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Phlebotomy certificate of competence
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Flexibility with working hours, as required by the business inclusive of evenings and weekends.
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Exemplary customer service skills and experience.
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Ability to manage existing clientele and generate new clientele at the same time.
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High level of IT literacy.
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Valid UK driving license
Desirable:
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Experience in a private healthcare setting.
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Proficiency in the use of Microsoft packages.
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Confidence and experience working internal / external events.
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Sales / Retail experience.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check
Location: Randox Health Lisburn Road, 257 Lisburn Road, Belfast, BT9 7EN.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 40 hours per week.
Phlebotomist employer: Randox
Contact Detail:
Randox Recruiting Team
+442894422413
recruitment@randox.com
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Make sure to highlight your previous phlebotomy experience during the interview. Share specific examples of how you've handled blood sample collections and client interactions, as this will demonstrate your competence in the role.
✨Tip Number 2
Since customer service is key in this position, prepare to discuss how you've provided excellent service in past roles. Think of scenarios where you went above and beyond for clients, as this will show your commitment to client satisfaction.
✨Tip Number 3
Familiarize yourself with the Patient Information Systems (PIS) mentioned in the job description. If you have experience with similar software, be ready to talk about it, as high IT literacy is a requirement for this role.
✨Tip Number 4
Since the role involves upselling and cross-selling, think of ways you can contribute to driving sales. Prepare some ideas or strategies that you've successfully implemented in previous positions to showcase your proactive approach.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous phlebotomy experience and any relevant certifications. Clearly outline your skills in blood sample collection and customer service, as these are crucial for the role.
Showcase IT Literacy: Since high IT literacy is required, mention your proficiency with various software systems and Microsoft packages. Provide examples of how you've used technology in previous roles to manage data or improve processes.
Demonstrate Customer Service Skills: Illustrate your exemplary customer service skills by sharing specific examples from past experiences. Highlight how you ensured client understanding and consent during appointments.
Flexibility and Availability: Clearly state your flexibility with working hours, including evenings and weekends. This shows that you are adaptable and willing to meet the needs of the business.
How to prepare for a job interview at Randox
✨Showcase Your Phlebotomy Skills
Be prepared to discuss your previous phlebotomy experience in detail. Highlight specific techniques you are proficient in and any challenges you've overcome in past roles. This will demonstrate your competence and confidence in the field.
✨Emphasize Customer Service Excellence
Since this role involves direct interaction with clients, be ready to share examples of how you've provided exceptional customer service in the past. Discuss how you handle difficult situations and ensure client satisfaction.
✨Demonstrate IT Literacy
Familiarize yourself with common Patient Information Systems (PIS) and other software tools mentioned in the job description. Be prepared to discuss your experience with these systems and how you can quickly adapt to new technologies.
✨Prepare for Sales Conversations
As the role includes upselling and cross-selling, think about your previous sales experiences. Prepare to discuss strategies you've used to engage clients and drive sales, showcasing your ability to meet and exceed targets.
