At a Glance
- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have an excellent experience.
- Company: Randox Health is a leader in clinical diagnostics, dedicated to improving health worldwide.
- Benefits: Enjoy a full-time, permanent role with opportunities for growth and development.
- Why this job: Join a team that empowers individuals to take control of their health with innovative technology.
- Qualifications: Previous phlebotomy experience and customer service skills are essential; IT literacy is a must.
- Other info: Work in a dynamic environment within a Holland & Barrett store, with flexible hours.
The predicted salary is between 24000 - 36000 £ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in a Holland and Barrett store in Winchester.
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare.
Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
Location: within a Holland & Barrett store in Winchester. The exact location is TBC.
Contract Offered: Full-time, permanent
Working Hours / Shifts: 40 hours per week, across 5 days, including some weekends.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manage various software systems and daily tasks.
Essential criteria:
- Previous Phlebotomy experience and certificate or equivalent training.
- Confident using IT programmes.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele at the same time.
- Valid UK driving license.
Desirable:
- Experience in a private healthcare setting.
- Proficiency in the use of Microsoft packages.
- Confidence and experience working internal / external events.
- Sales / Retail experience.
How do I apply?
Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
About Randox Health:
For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, based in over 20 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.
In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service was trusted and used by a variety of private companies, individuals, the sports industry and in the UK Government’s National COVID-19 Testing Programme.
Phlebotomist employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with Randox Health's innovative technology and services. Understanding their approach to preventative healthcare will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since the role involves ensuring an excellent experience for clients, demonstrating your ability to communicate sensitively and effectively can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your phlebotomy experience in detail. Think of specific examples where you've successfully collected samples or managed client appointments, as this will showcase your expertise and confidence in the field.
✨Tip Number 4
Showcase your flexibility and willingness to work varied hours. Since the position requires working across different days and times, emphasising your adaptability can demonstrate that you're a great fit for the team.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Phlebotomist position. Tailor your application to highlight relevant experience and skills that align with what Randox Health is looking for.
Highlight Relevant Experience: Make sure to emphasise any previous phlebotomy experience, customer service skills, and IT literacy in your CV. Use specific examples to demonstrate how your background makes you a suitable candidate for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for healthcare and your understanding of Randox Health's mission. Mention your ability to provide excellent customer service and your flexibility with working hours.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a healthcare setting.
How to prepare for a job interview at Randox Laboratories
✨Showcase Your Phlebotomy Skills
Be prepared to discuss your previous phlebotomy experience in detail. Highlight specific techniques you are proficient in and any challenges you've overcome in past roles. This will demonstrate your competence and confidence in handling blood samples.
✨Emphasise Customer Service
Since the role involves direct interaction with clients, it's crucial to showcase your exemplary customer service skills. Share examples of how you've ensured a positive experience for clients in previous positions, especially in stressful situations.
✨Demonstrate IT Literacy
As the role requires managing various software systems, be ready to discuss your IT skills. Mention any relevant software you’ve used in the past and how you’ve effectively managed data entry and record-keeping tasks.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and communication skills. Think about how you would handle difficult client interactions or unexpected situations during sample collection, and be ready to articulate your thought process.