Bank Phlebotomist in Norwich

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Phlebotomists to join our bank team, supporting clinics across our clinic network. This is an excellent opportunity for individuals looking for flexible work arrangements. As a Bank Phlebotomist, you will be offered shifts on an as-needed basis and will have the flexibility to accept assignments that fit your availability.

You will play an important role in delivering a positive patient experience while ensuring the safe and accurate collection of blood samples in accordance with clinical and professional standards.

What does the Randox Health team do?

At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

What We Offer:

• Flexible working patterns.
• Opportunities to work across a network of clinics.
• Competitive hourly rates.
• Ongoing training and development opportunities.
• Supportive clinical and operational teams.

Location: Norwich and surrounding area.

Contract Offered: Bank / Zero-Hours

Working Hours: There are no guaranteed minimum hours. Shifts will be offered based on operational requirements, and successful candidates can choose whether to accept available assignments. Shifts offered will be in line with the clinic opening times and are likely to be 12-hour shifts 7am to 7pm and could include weekends.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced DBS check.

Right to Work Requirement: Please note that this role requires candidates to have the legal right to work in the UK. Unfortunately, we are unable to offer visa sponsorship at the point of hire. Suitably experienced candidates on a student visa who can work 20 hours per week can also be considered.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manage various software systems and daily tasks.

Essential criteria:

• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Strong communication skills.
• Currently have the right to work in the UK without visa sponsorship.
• Valid UK or Irish driving licence.

Desirable:

• Experience in a private healthcare setting.
• Experience in customer service.
• 6 months experience in Phlebotomy.
• Sales / Retail experience.