At a Glance
- Tasks: Collect blood samples and provide excellent customer service in a dynamic clinic environment.
- Company: Join Randox Health, a leader in innovative clinical diagnostics.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Why this job: Make a real difference in people's health with cutting-edge technology.
- Qualifications: Previous phlebotomy experience and strong customer service skills required.
- Other info: Exciting career path with potential for offsite work and varied responsibilities.
The predicted salary is between 24000 - 36000 Β£ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Derry/Londonderry.
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manage various software systems and daily tasks.
Skills and Qualifications
- Previous Phlebotomy experience and certificate or equivalent training.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Flexibility to work from offsite locations at least once per month.
- Currently have the right to work in the UK without visa sponsorship.
- Valid UK driving licence.
- Experience in a private healthcare setting.
- Experience in customer service.
- 2 years experience in Phlebotomy.
Further Information
Location: Timber Quay Building Unit 5100, 114 Strand Road, Derry, BT48 7NR.
Working Hours / Shifts: Alternating between a Monday to Friday and Tuesday to Saturday shift pattern. Working hours for each day are as follows: 7.40am to 4.20pm on Monday and Saturday, 6.40am to 3.20pm on Tuesday, Wednesday, Thursday and Friday.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check.
Right to Work Requirement: Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.
Phlebotomist in Londonderry employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Phlebotomist in Londonderry
β¨Tip Number 1
Get to know the company inside out! Before your interview, dive into Randox Health's mission and values. This way, you can show how your skills as a Phlebotomist align with their goal of improving health worldwide.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions related to phlebotomy and customer service. This will help you feel more confident and articulate when discussing your experience and how you can enhance client interactions.
β¨Tip Number 3
Show off your soft skills! As a Phlebotomist, communication is key. Be ready to share examples of how you've effectively communicated with clients in the past, ensuring they understand procedures and feel comfortable during appointments.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. Itβs a great way to reinforce your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Phlebotomist in Londonderry
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Phlebotomist role. Highlight your previous phlebotomy experience and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about preventative healthcare and how you can contribute to our mission at Randox Health. Keep it personal and engaging!
Show Off Your Customer Service Skills: Since this role involves interacting with clients, emphasise your customer service experience. We love candidates who can communicate sensitively and ensure clients feel comfortable during their appointments.
Apply Through Our Website: Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Randox Laboratories
β¨Know Your Stuff
Make sure you brush up on your phlebotomy skills and knowledge. Be ready to discuss your previous experience, especially any specific techniques or technologies you've used. Familiarise yourself with Randox Health's innovative diagnostic solutions and how they impact patient care.
β¨Showcase Your Customer Service Skills
Since this role involves direct interaction with clients, be prepared to demonstrate your customer service abilities. Think of examples where you've successfully communicated with clients, ensured their comfort, and handled any concerns they had during procedures.
β¨Be Flexible and Adaptable
Highlight your flexibility regarding working hours and locations. Randox Health values adaptability, so share experiences where you've successfully adjusted to changing schedules or worked in different environments, especially in a healthcare setting.
β¨Prepare Questions
Have a few thoughtful questions ready for your interviewers. This shows your genuine interest in the role and the company. You might ask about their approach to preventative healthcare or how they support their staff in professional development.