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- Tasks: Collect blood samples and ensure clients have an excellent experience in our clinic.
- Company: Join Randox Health, a leader in clinical diagnostics with innovative solutions.
- Benefits: Full-time permanent role with flexible shifts and competitive pay.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Previous phlebotomy experience and strong communication skills required.
- Other info: Opportunity for career growth in a supportive team atmosphere.
The predicted salary is between 30000 - 40000 £ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Canary Wharf, London.
Location: Unit RS160, Cabot Place, Canary Wharf, E14 4QT.
Contract Offered: Full-time, permanent
Working Hours / Shifts: 4 on 4 off shift pattern. Working times are 8.40am to 8.20pm Monday to Friday, 9.40am to 7.20pm on a Saturday and 11.40am to 6.20pm on a Sunday.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
Right to Work Requirement: Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9‑month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.
What does the Phlebotomist role involve?
- This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients.
- This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross‑selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manage various software systems and daily tasks.
Essential criteria:
- Previous Phlebotomy experience and certificate or equivalent training.
- Confident using IT programmes.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Flexibility to work from offsite locations at least once per month.
- Excellent communication skills.
- Currently have the right to work in the UK without visa sponsorship.
Desirable:
- Experience in a private healthcare setting.
- Experience in customer service.
- 2 years experience in Phlebotomy.
- Sales / Retail experience.
26/PBCW - Phlebotomist in London employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 26/PBCW - Phlebotomist in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Randox Health. Understand their mission and values, and think about how your skills as a Phlebotomist can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to phlebotomy and customer service. Think about specific examples from your past experience that demonstrate your skills and how you handle challenges. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and polished for your interview. A smart outfit shows that you take the opportunity seriously and are ready to represent Randox Health in the best light.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace 26/PBCW - Phlebotomist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Phlebotomist role. Highlight your previous phlebotomy experience and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Randox Health and how you can contribute to our mission of improving health worldwide.
Show Off Your Communication Skills: Since you'll be interacting with clients, it's crucial to demonstrate your excellent communication skills in your application. Use clear and concise language to show us you can engage effectively with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Randox Laboratories
✨Know Your Stuff
Make sure you brush up on your phlebotomy skills and knowledge. Be ready to discuss your previous experience, especially any specific techniques or challenges you've faced. This shows you're not just qualified but also passionate about what you do.
✨Showcase Your Communication Skills
As a phlebotomist, you'll need to communicate effectively with clients. Prepare examples of how you've handled sensitive situations or explained procedures to patients in the past. This will demonstrate your ability to ensure client understanding and consent.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a nervous patient or a difficult blood draw. Think through your responses ahead of time so you can show your problem-solving skills and calm demeanour under pressure.
✨Highlight Your IT Skills
Since you'll be using various software systems, be prepared to discuss your IT literacy. Mention any specific programmes you've used in the past and how comfortable you are with data entry and record-keeping. This will reassure them that you can handle the technical side of the job.