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- Tasks: Collect blood samples and provide excellent customer service in a dynamic clinic environment.
- Company: Join Randox Health, a leader in innovative diagnostics and preventative healthcare.
- Benefits: Part-time hours, flexible shifts, and the chance to make a real difference in health.
- Why this job: Be part of a team that empowers individuals to take control of their health.
- Qualifications: Previous phlebotomy experience and strong customer service skills required.
- Other info: Exciting opportunities for career growth in a supportive and innovative setting.
The predicted salary is between 13 - 16 £ per hour.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Phlebotomist within our clinic in Crumlin.
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare.
Location: Randox Health Crumlin, 5-15 Mill Road, Crumlin, County Antrim, BT29 4XL.
Contract Offered: Part-time, fixed term for one year.
Working Hours / Shifts: 24 hours/3 days per week, between Monday and Saturday. Exact hours will be either 7.40am to 4.20pm, 6.40am to 3.20pm or 10.20am to 7am.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manage various software systems and daily tasks.
Essential criteria:
- Previous phlebotomy experience
- Phlebotomy certificate of competence
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele at the same time.
- High level of IT literacy
- Valid UK driving licence
Desirable:
- Experience in a private healthcare setting.
- Proficiency in the use of Microsoft packages.
- Confidence and experience working internal/external events.
- Sales/Retail experience.
25N/PBCM - Phlebotomist in London employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 25N/PBCM - Phlebotomist in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Randox Health. Understand their mission and values, especially how they focus on preventative healthcare. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to phlebotomy and customer service. Think about your past experiences and how they relate to the role. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your people skills! As a Phlebotomist, you'll be interacting with clients regularly. Be ready to demonstrate your exemplary customer service skills during the interview. Share examples of how you've handled difficult situations or made clients feel at ease.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace 25N/PBCM - Phlebotomist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Phlebotomist role. Highlight your previous phlebotomy experience and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Randox Health and how you can contribute to our mission of preventative healthcare. Keep it personal and engaging!
Show Off Your Customer Service Skills: Since this role involves interacting with clients, make sure to showcase your exemplary customer service skills in your application. Share examples of how you've provided excellent service in the past – we love to see that!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to keep track of your application status easily!
How to prepare for a job interview at Randox Laboratories
✨Know Your Stuff
Make sure you brush up on your phlebotomy skills and knowledge. Be ready to discuss your previous experience, the techniques you’ve used, and any relevant certifications. This shows that you’re not just qualified but also passionate about what you do.
✨Customer Service is Key
Since this role involves direct interaction with clients, be prepared to demonstrate your customer service skills. Think of examples where you've gone above and beyond for a client or handled a difficult situation. This will highlight your ability to create a positive experience for patients.
✨Show Your Flexibility
The job requires flexibility with working hours, so be ready to discuss your availability. If you can work evenings or weekends, mention it! This shows that you’re adaptable and willing to meet the needs of the business.
✨Tech Savvy is a Must
With high IT literacy being essential, be prepared to talk about your experience with software systems and data entry. If you’ve used specific Patient Information Systems before, mention them. This will reassure the interviewers that you can handle the tech side of the job with ease.
