At a Glance
- Tasks: Support sales by converting inbound queries into bookings for tests and home kits.
- Company: Join Randox Health, a leader in innovative clinical diagnostics.
- Benefits: Competitive salary of £28,000, full-time hours, and a supportive team environment.
- Other info: Full UK driving licence required; great opportunity for career growth.
- Why this job: Make a difference in health while developing your sales skills in a dynamic setting.
- Qualifications: Degree level education or relevant sales experience; customer service skills are a plus.
The predicted salary is between 28000 - 28000 £ per year.
Permanent Quantity of Posts Available: 1
Location: NI - Crumlin
Salary: £28,000 per annum
Closing date: Thursday 04 Jun :59
Job summary
Sales Support Executive - (Job Ref: 26N/SLPP) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. We have an exciting new career opportunity for a Sales Support Executive to join our wider sales team, dealing mainly with inbound leads.
Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 40 hours per week, Monday to Friday from 8.40am to 5.20pm.
As a Sales Support Executive within Randox Health, you will be responsible for supporting the generation of sales for our in-person clinics and home testing kits. Predominantly dealing with inbound queries, you will navigate and convert these inquiries into bookings for appropriate tests at our in-clinic locations or for at-home testing.
- Dealing with inbound customer queries and converting these to clinic appointments or at-home testing kits.
- Address incoming calls, emails, and messages promptly, providing accurate information about products, services, and promotions.
- Order processing: Provide administrative and data support to the sales team, facilitating efficient sales processes.
- Work closely with the wider sales team to strategise and coordinate sales efforts effectively.
- Track existing sales orders and keep CRM up to date.
Qualifications:
- Qualified to at least degree level or previous sales or marketing experience.
- Experience in dealing with customers, such as in retail or customer support.
- Full UK driving licence and access to a car, as the site is quite remote.
Desirable:
- Experience with inbound sales or lead generation.
- Previous sales, marketing, or administration experience.
- Experience dealing with customers via phone.
- Some understanding of a general sales cycle.
Sales Support/Sales Negotiator (Permanent) in Crumlin employer: Randox Laboratories
Randox Health is an exceptional employer, offering a dynamic work environment in Crumlin where innovation meets dedication to improving global health. Employees benefit from a supportive culture that fosters professional growth and development, alongside competitive salaries and comprehensive training opportunities. Join us to be part of a forward-thinking team that values your contributions and encourages you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support/Sales Negotiator (Permanent) in Crumlin
✨Tip Number 1
Get to know the company inside out! Research Randox Health and understand their products and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with inbound queries, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Randox Health.
We think you need these skills to ace Sales Support/Sales Negotiator (Permanent) in Crumlin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support role. Highlight any relevant experience you have in sales or customer support, and don’t forget to mention your degree if you’ve got one. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Sales Support position at Randox Health. Share specific examples of how you’ve successfully dealt with customers or generated sales in the past. Let us know why you’d be a great fit!
Show Off Your Communication Skills:Since this role involves dealing with inbound queries, it’s crucial to demonstrate your communication skills. Whether it’s in your CV or cover letter, make sure to showcase your ability to provide clear and accurate information. We love candidates who can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your documents. We can’t wait to hear from you!
How to prepare for a job interview at Randox Laboratories
✨Know Your Product Inside Out
Before the interview, make sure you understand Randox Health's products and services. Familiarise yourself with their in-person clinics and home testing kits. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Communication Skills
As a Sales Support Executive, you'll be dealing with inbound queries. Practise clear and concise communication, both verbally and in writing. Consider role-playing common customer scenarios with a friend to enhance your ability to handle inquiries effectively.
✨Showcase Your Customer Service Experience
Highlight any previous experience in customer service or sales during the interview. Be ready to share specific examples of how you've successfully dealt with customer queries or converted leads into sales. This will demonstrate your capability to excel in the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the sales team’s strategies or the company culture at Randox Health. This shows that you're not only interested in the job but also in how you can contribute to their success.
