At a Glance
- Tasks: Support sales by converting inbound queries into bookings for tests and home kits.
- Company: Join Randox Health, a leader in innovative clinical diagnostics.
- Benefits: Enjoy a competitive salary, full-time hours, and a supportive team environment.
- Other info: Remote work with opportunities for career growth in a forward-thinking company.
- Why this job: Make a difference in health while developing your sales skills in a dynamic role.
- Qualifications: Degree level education or relevant sales experience; customer service skills are a plus.
The predicted salary is between 28000 - 28000 £ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. We have an exciting new career opportunity for a Sales Support Executive to join our wider sales team, dealing mainly with inbound leads.
Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 40 hours per week, Monday to Friday from 8.40am to 5.20pm.
As a Sales Support Executive within Randox Health, you will be responsible for supporting the generation of sales for our in-person clinics and home testing kits. Predominantly dealing with inbound queries, you will navigate and convert these inquiries into bookings for appropriate tests at our in-clinic locations or for at-home testing.
- Dealing with inbound customer queries and converting these to clinic appointments or at-home testing kits.
- Address incoming calls, emails, and messages promptly, providing accurate information about products, services, and promotions.
- Order processing: Provide administrative and data support to the sales team, facilitating efficient sales processes.
- Work closely with the wider sales team to strategise and coordinate sales efforts effectively.
- Track existing sales orders and keep CRM up to date.
Qualifications:
- Qualified to at least degree level or previous sales or marketing experience.
- Experience in dealing with customers, such as in retail or customer support.
- Full UK driving licence and access to a car, as the site is quite remote.
Desirable:
- Experience with inbound sales or lead generation.
- Previous sales, marketing, or administration experience.
- Experience dealing with customers via phone.
- Some understanding of a general sales cycle.
Sales Support Executive - Remote in Crumlin employer: Randox Laboratories
Randox Health is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a commitment to employee growth, we provide comprehensive training and development opportunities, ensuring our team members thrive in their careers. Located in the picturesque Crumlin, our remote role as a Sales Support Executive allows for a balanced work-life experience while contributing to our mission of improving health worldwide through cutting-edge diagnostic solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive - Remote in Crumlin
✨Tip Number 1
Get to know the company inside out! Research Randox Health and their products so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your phone skills! Since you'll be dealing with inbound queries, make sure you're comfortable talking on the phone. Role-play with a friend or family member to get used to answering questions and converting leads into bookings.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus when applying for jobs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and know how to navigate online processes.
We think you need these skills to ace Sales Support Executive - Remote in Crumlin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Executive role. Highlight any relevant experience in sales or customer support, and don’t forget to mention your degree if you have one. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Randox Health and how you can contribute to our sales team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Communication Skills:As a Sales Support Executive, you'll be dealing with customers all day. Make sure your application reflects your strong communication skills. Whether it's through clear writing or showcasing your customer service experience, let us know you can handle those inbound queries like a pro!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we do at Randox Health!
How to prepare for a job interview at Randox Laboratories
✨Know Your Product Inside Out
Before the interview, make sure you understand Randox Health's products and services. Familiarise yourself with their in-person clinics and home testing kits. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This will not only help you provide relevant answers but also demonstrate your communication skills. Remember, as a Sales Support Executive, you'll need to address customer queries effectively.
✨Showcase Your Customer Service Skills
Be prepared to discuss your previous experience in customer service or sales. Share specific examples of how you've successfully handled customer inquiries or converted leads into sales. This will highlight your ability to thrive in a role that involves dealing with inbound queries.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the sales team's strategies or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
