At a Glance
- Tasks: Support sales by converting inbound queries into bookings for tests and home kits.
- Company: Join Randox Health, a leader in innovative clinical diagnostics.
- Benefits: Competitive salary of £28,000, full-time hours, and a permanent contract.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Be part of a team making a real difference in health with cutting-edge technology.
- Qualifications: Degree level education or previous sales experience required.
The predicted salary is between 28000 - 28000 £ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. We have an exciting new career opportunity for a Sales Support Executive to join our wider sales team, dealing mainly with inbound leads.
Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 40 hours per week, Monday to Friday from 8.40am to 5.20pm.
As a Sales Support Executive within Randox Health, you will be responsible for supporting the generation of sales for our in-person clinics and home testing kits. Predominantly dealing with inbound queries, you will navigate and convert these inquiries into bookings for appropriate tests at our in-clinic locations or for at-home testing.
- Dealing with inbound customer queries and converting these to clinic appointments or at-home testing kits.
- Address incoming calls, emails, and messages promptly, providing accurate information about products, services, and promotions.
- Order processing: Provide administrative and data support to the sales team, facilitating efficient sales processes.
- Work closely with the wider sales team to strategise and coordinate sales efforts effectively.
- Track existing sales orders and keep CRM up to date.
Qualifications:
- Qualified to at least degree level or previous sales or marketing experience.
- Experience in dealing with customers, such as in retail or customer support.
- Full UK driving licence and access to a car, as the site is quite remote.
Desirable:
- Experience with inbound sales or lead generation.
- Previous sales, marketing, or administration experience.
- Experience dealing with customers via phone.
- Some understanding of a general sales cycle.
Sales Support Executive Full Time in Crumlin employer: Randox Laboratories
Randox Health is an exceptional employer, offering a dynamic work environment in Crumlin where innovation meets dedication to improving global health. Employees benefit from a supportive culture that fosters professional growth and development, alongside competitive salaries and a commitment to work-life balance. Join us to be part of a forward-thinking team that values your contributions and provides opportunities for meaningful impact in the field of clinical diagnostics.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive Full Time in Crumlin
✨Tip Number 1
Get to know the company inside out! Research Randox Health and their products so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your phone skills! Since you'll be dealing with inbound queries, make sure you can handle calls like a pro. Role-play with a friend or family member to get comfortable with answering questions and converting leads.
✨Tip Number 3
Network like a champ! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and maybe even a referral, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Randox Health.
We think you need these skills to ace Sales Support Executive Full Time in Crumlin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Executive role. Highlight any relevant experience in sales, customer support, or administration that matches what we're looking for. We want to see how your skills can help us at Randox Health!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention any specific experiences that relate to handling inbound queries and converting them into bookings.
Showcase Your Communication Skills:As a Sales Support Executive, communication is key! In your application, demonstrate your ability to communicate clearly and effectively. Whether it's through your writing style or examples of past interactions with customers, we want to see that you can engage with clients confidently.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Randox Health!
How to prepare for a job interview at Randox Laboratories
✨Know Your Product Inside Out
Before the interview, make sure you understand Randox Health's products and services. Familiarise yourself with their in-person clinics and home testing kits. This will help you answer questions confidently and show your genuine interest in the role.
✨Practice Handling Inbound Queries
Since the role involves dealing with inbound customer queries, practice responding to common questions you might receive. Think about how you would convert inquiries into bookings and be ready to demonstrate your communication skills during the interview.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales or customer support experience. Highlight specific examples where you've successfully converted leads or handled customer inquiries. This will help the interviewers see how your background aligns with the Sales Support Executive role.
✨Demonstrate Team Collaboration Skills
The job requires working closely with the wider sales team, so be ready to talk about your experience in a team environment. Share examples of how you've collaborated with others to achieve sales goals or improve processes, as this will show you're a great fit for their team.
