At a Glance
- Tasks: Support sales by converting inbound queries into bookings for tests and home kits.
- Company: Join Randox Health, a leader in innovative clinical diagnostics.
- Benefits: Enjoy a competitive salary, full-time hours, and a supportive team environment.
- Other info: Full UK driving licence required; great opportunity for career growth.
- Why this job: Make a difference in health while developing your sales skills in a dynamic setting.
- Qualifications: Degree level education or relevant sales experience; customer service skills are a plus.
The predicted salary is between 28000 - 28000 £ per year.
Permanent Quantity of Posts Available: 1
Location: NI - Crumlin
Salary: £28,000 per annum
Closing date: Thursday 04 Jun :59
Job summary:
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. We have an exciting new career opportunity for a Sales Support Executive to join our wider sales team, dealing mainly with inbound leads.
Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 40 hours per week, Monday to Friday from 8.40am to 5.20pm.
As a Sales Support Executive within Randox Health, you will be responsible for supporting the generation of sales for our in-person clinics and home testing kits. Predominantly dealing with inbound queries, you will navigate and convert these inquiries into bookings for appropriate tests at our in-clinic locations or for at-home testing.
- Dealing with inbound customer queries and converting these to clinic appointments or at-home testing kits.
- Address incoming calls, emails, and messages promptly, providing accurate information about products, services, and promotions.
- Order processing: Provide administrative and data support to the sales team, facilitating efficient sales processes.
- Work closely with the wider sales team to strategise and coordinate sales efforts effectively.
- Track existing sales orders and keep CRM up to date.
Qualifications:
- Qualified to at least degree level or previous sales or marketing experience.
- Experience in dealing with customers, such as in retail or customer support.
- Full UK driving licence and access to a car, as the site is quite remote.
Desirable:
- Experience with inbound sales or lead generation.
- Previous sales, marketing, or administration experience.
- Experience dealing with customers via phone.
- Some understanding of a general sales cycle.
Sales Support Agent (Permanent) in Crumlin employer: Randox Laboratories
Randox Health is an exceptional employer, offering a dynamic work environment in Crumlin where innovation meets dedication to improving global health. Employees benefit from a supportive culture that fosters professional growth and development, alongside competitive salaries and a commitment to work-life balance. Join us to be part of a forward-thinking team that values your contributions and provides opportunities for meaningful impact in the field of clinical diagnostics.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Agent (Permanent) in Crumlin
✨Tip Number 1
Get to know the company inside out! Research Randox Health and their products so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your phone skills! Since you'll be dealing with inbound queries, make sure you're comfortable speaking clearly and confidently. Role-play with a friend or family member to get the hang of it.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the team at Randox Health.
We think you need these skills to ace Sales Support Agent (Permanent) in Crumlin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Agent role. Highlight any relevant experience in sales or customer support, and don’t forget to mention your degree if you have one. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Randox Health and how you can contribute to our sales team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills:As a Sales Support Agent, communication is key. In your application, demonstrate your ability to handle customer queries effectively. Whether it's through your CV or cover letter, let us know how you've successfully dealt with customers in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other exciting opportunities we have at Randox Health!
How to prepare for a job interview at Randox Laboratories
✨Know Your Product Inside Out
Before the interview, make sure you understand Randox Health's products and services. Familiarise yourself with their in-person clinics and home testing kits. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This will not only help you provide relevant answers but also demonstrate your communication skills. Remember, as a Sales Support Executive, you'll need to address customer queries effectively.
✨Showcase Your Customer Service Skills
Be prepared to discuss your previous experience in customer service or sales. Share specific examples of how you've successfully handled customer inquiries or converted leads into sales. This will highlight your suitability for dealing with inbound queries.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the sales team’s strategies or the company’s future plans. This shows that you're engaged and thinking about how you can contribute to their success as a Sales Support Executive.
