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- Tasks: Be the friendly face of Randox, managing calls and supporting various teams.
- Company: Join a top-rated company in Northern Ireland, known for innovation in healthcare.
- Benefits: Enjoy a competitive salary, supportive work environment, and career growth opportunities.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic role.
- Qualifications: GCSEs in English and Maths, strong communication skills, and admin experience.
- Other info: Office-based role with a vibrant team atmosphere in Crumlin.
The predicted salary is between 24000 - 36000 £ per year.
Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the Belfast Telegraph Top 100 Companies 2024. Our staff are at the heart of everything we do and achieve. We have a new opportunity for a Receptionist within our team based in Crumlin, NI.
Our front desk staff covers a variety of responsibilities within Randox, offering excellent customer service to both our clients and customers, providing administrative support to wider teams such as payroll and some diary management for our senior stakeholders. It is a varied role, responsible for the operation of our main switchboard, maintenance of the internal time management system, general meet and greet of different stakeholders including customers, clients and interviewees, as well as assisting other departments such as HR.
Responsibilities- Operating the main telephone switch board.
- Updating time management systems.
- Assisting wider departments such as HR.
- Diary Management.
- GCSE or qualification in English and Maths.
- Ability to manage inbound calls.
- Strong communication skills both written and verbal.
- Know how to use everyday IT programs.
- Eligibility to work within the UK, without visa sponsorship.
- Previous administration or receptionist experience.
- Experience using/managing a switchboard.
- Location: Office based 55 Diamond Road, Crumlin, BT29 4QY.
- Working Hours: 40 hours per week, Monday to Friday. Alternating shift patterns between 8am to 5.15pm, Monday to Thursday and 8am to 1pm on a Friday and 8.30am to 5.20pm, Monday to Thursday and 8am to 3pm on a Friday.
- Area: All of Northern Ireland.
- Closing date: 13 Feb 2026.
Receptionist in Crumlin employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Crumlin
✨Tip Number 1
Get to know the company! Research Randox Laboratories and understand their values and innovations. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact. Role-play with friends or family to get comfortable managing calls and greeting visitors. The more confident you are, the better you'll shine in interviews!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it's really like to work at Randox. Plus, it shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Randox team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Receptionist in Crumlin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Receptionist role at Randox. Highlight your relevant experience, especially in customer service and administration, and don’t forget to mention any switchboard experience you have!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our team. Mention your communication skills and how you can contribute to our excellent customer service.
Show Off Your IT Skills: Since we use everyday IT programs, make sure to mention your proficiency with them in your application. If you’ve got experience managing time management systems or switchboards, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Randox Laboratories
✨Know the Company
Before your interview, take some time to research Randox Laboratories. Understand their mission, values, and recent innovations in the Diagnostics and Healthcare sector. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Communication Skills
As a Receptionist, strong communication skills are key. Practice answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to simulate the interview environment and get comfortable with managing calls and greetings.
✨Familiarise Yourself with IT Programs
Since the role involves using everyday IT programs, brush up on your skills with software commonly used in administrative roles. If you know which specific programs Randox uses, make sure to mention your familiarity with them during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the company culture, or the specific responsibilities of the Receptionist role. This shows that you’re engaged and serious about the position, plus it helps you determine if it's the right fit for you.
