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- Tasks: Lead and manage clinics across Northern Ireland, ensuring top-notch patient care and compliance.
- Company: Join Randox Health, a leader in innovative clinical diagnostics.
- Benefits: Full-time permanent role with competitive salary and opportunities for professional growth.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Degree in business, healthcare or science; customer service experience required.
- Other info: Dynamic role with travel across multiple clinic locations.
The predicted salary is between 36000 - 60000 £ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Clinic Area Manager to manage our clinics across Northern Ireland.
Location: Can be based in either our clinic in Holywood or on the Lisburn Road in Belfast. The successful candidate will be responsible for the management of our clinics in Northern Ireland, which currently includes 4 clinics: Belfast, Crumlin, Derry/Londonderry and Holywood.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 8.40am to 5.20pm, Monday to Friday. Flexibility will be required, including some weekend work.
Vaccination requirement: As you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
Security check: In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check.
What does the Clinic Area Manager role involve?
- Ensure compliance with relevant legislation and regulations to include International Standardisation Organisation and Care Quality Commission for clinics.
- Manage clinical staff, across a number of clinics within Northern Ireland along with maintaining relations with GPs, specialists, doctors and couriers.
- The development and appraisal of staff.
- The organisation and monitoring of team development and training, ensuring that all staff training plans are up to date.
- Develop and implement policies and procedures.
- Manage clinic expenditure.
- Co-ordinate with the quality team to carry out internal audits, report incidents, and implement corrective / preventive actions.
- Ability to cover reception duties.
- Ensure clinic and all staff provide a high level of customer service and care to all clients.
- Ensure that staff maintain confidentiality and appropriate storage of confidential information.
- Assist with recruitment as required.
- Rota optimisation and management in order to meet client requirements and financial revenue.
- Regular travel within our Northern Ireland clinic network.
Essential criteria:
- University Degree in a business, healthcare or science related discipline.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Experience in customer service.
- Flexibility to travel and work across multiple sites.
- Proficiency in the use of Microsoft packages.
- Full UK driving licence.
- Currently have the right to work in the UK without visa sponsorship.
Desirable:
- Experience implementing a quality management system in a regulatory environment.
- Experience in a private healthcare setting.
- Experience in managing a team.
- Previous Phlebotomy experience and certificate or equivalent training.
- Previous sales / retail experience.
- Experience within a senior management role.
25N/CLAM - Clinic Area Manager in Belfast employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 25N/CLAM - Clinic Area Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at Randox Health. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching Randox Health and its clinics. Understand their values and how you can contribute to their mission of improving health worldwide. Show them you’re not just another candidate!
✨Tip Number 3
Practice common interview questions related to management and customer service. Think about your past experiences and how they align with the role of Clinic Area Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Randox Health team.
We think you need these skills to ace 25N/CLAM - Clinic Area Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinic Area Manager role. Highlight your experience in managing teams, customer service, and any relevant qualifications. We want to see how your background fits with our mission at Randox Health!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about healthcare and how you can contribute to our clinics. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Experience: When filling out your application, be sure to showcase any experience you have in a clinical or healthcare setting. If you've managed teams or implemented quality management systems, let us know – it’s what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Randox Laboratories
✨Know Your Clinics Inside Out
Before the interview, make sure you research each clinic in Northern Ireland that you'll be managing. Understand their services, staff structure, and any recent news or changes. This will show your potential employer that you're genuinely interested and prepared to take on the role.
✨Showcase Your Leadership Skills
As a Clinic Area Manager, you'll need to manage and develop a team. Be ready to discuss your previous experiences in leadership roles, how you've handled team dynamics, and any specific strategies you've used to motivate staff. Use examples that highlight your ability to foster a positive work environment.
✨Understand Compliance and Regulations
Familiarise yourself with the relevant legislation and regulations, such as those from the Care Quality Commission and International Standardisation Organisation. Be prepared to discuss how you would ensure compliance in your clinics and any experience you have in implementing quality management systems.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you've had to deal with difficult situations, whether it's managing staff conflicts or ensuring high levels of patient care. Practising these responses will help you feel more confident during the interview.
