At a Glance
- Tasks: Provide excellent customer service and take blood samples in a dynamic healthcare environment.
- Company: Join Randox Health, a leader in innovative clinical diagnostics.
- Benefits: Earn £13.46 per hour plus bonuses, with flexible shifts and career growth.
- Other info: Work in a supportive team with opportunities for professional development.
- Why this job: Make a real difference in people's health while developing your skills.
- Qualifications: Experience in healthcare or customer service; strong communication skills required.
The predicted salary is between 13.46 - 13.46 £ per hour.
Job ref: 26N/HCAH
Job type: Permanent
Quantity of Posts Available: 2
Location: NI - Holywood
Salary: £13.46 per hour plus additional sales bonuses
Closing date: Friday 16 Oct 2026 23:59
Healthcare Assistant - Holywood - (Job Ref: 26N/HCAH)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. We have an exciting new career opportunity for a Healthcare Assistant within our clinic in Holywood and Belfast.
Location: Randox Health Holywood, 2 Reburn Square, Holywood, Co, Down, BT18 9HZ.
Successful applicants will work within a dynamic rota model. This means that while rotas will be provided in advance, scheduled shifts may be across different clinic locations within the relevant cluster area, depending on customer demand and operational requirements. This role will also cover the clinic on the Lisburn Road in Belfast.
Contract Offered: Full-time, permanent
Working Hours / Shifts: 4 on 4 off shift pattern, including weekends, working 7am to 7pm.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check.
Right to Work Requirement: Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.
What does this role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Help with reception, front of house and other administrative duties.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
Essential criteria:
- Experience within a healthcare or customer service environment.
- Confident using IT programmes.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Flexibility to work from offsite locations at least once per month.
- Strong communication skills.
- Currently have the right to work in the UK without visa sponsorship.
Desirable:
- Previous Phlebotomy experience and certificate or equivalent training.
- Experience in a private healthcare setting.
- Experience in customer service.
- 6 months experience in Phlebotomy.
- Sales / Retail experience.
- Valid UK or Irish driving licence.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Healthcare Assistant TLNT1_NI in Bangor employer: Randox Laboratories
Randox Laboratories is an exceptional employer, recognised as the Number 1 company in Northern Ireland for two consecutive years, offering a dynamic work environment at the Randox Science Park in Antrim. With a strong focus on employee growth and development, we provide comprehensive training opportunities and a collaborative culture that encourages innovation and excellence in diagnostics and healthcare. Our flexible working hours and commitment to quality ensure that our Senior Software Test Engineers can thrive while contributing to meaningful advancements in the industry.
