At a Glance
- Tasks: Support sales by converting inbound queries into bookings for tests and home kits.
- Company: Join Randox Health, a leader in innovative diagnostic solutions.
- Benefits: Enjoy a competitive salary, full-time hours, and a supportive team environment.
- Other info: Great opportunity for career growth in a collaborative and fast-paced setting.
- Why this job: Make a difference in health while developing your sales skills in a dynamic role.
- Qualifications: Degree level education or relevant sales experience; strong communication skills required.
The predicted salary is between 28000 - 28000 € per year.
Job ref: 26N/SLPP
Job type: Permanent
Quantity of Posts Available: 1
Location: NI - Crumlin
Salary: £28,000 per annum
Closing date: Thursday 04 Jun 2026 23:59
Job summary
Sales Support Executive - (Job Ref: 26N/SLPP) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Sales Support Executive to join our wider sales team, dealing mainly with inbound leads.
Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 40 hours per week, Monday to Friday from 8.40am to 5.20pm.
What does this role involve?
As a Sales Support Executive within Randox Health, you will be responsible for supporting the generation of sales for our in-person clinics and home testing kits. Predominantly dealing with inbound queries, you will navigate and convert these inquiries into bookings for appropriate tests at our in-clinic locations or for at-home testing. In this varied role, there will also be an element of supporting our customer support team during peak periods.
Some of the main duties of the role include:
- Dealing with inbound customer queries and converting these to clinic appointments or at-home testing kits.
- Responding to customer inquiries: Address incoming calls, emails, and messages promptly, providing accurate information about products, services, and promotions.
- Order processing: Handle customer orders from initiation to fulfilment, ensuring accuracy and timely delivery.
- Provide administrative and data support to the sales team, facilitating efficient sales processes.
- Serve as a primary point of contact for customer inquiries, resolving issues promptly to maintain satisfaction.
- Work closely with the wider sales team to strategise and coordinate sales efforts effectively.
- Track existing sales orders and keep CRM up to date.
- Support our customer support team when needed.
Who can apply?
Essential criteria:
- Qualified to at least degree level or previous sales or marketing experience.
- Experience in dealing with customers, such as in retail or customer support.
- Ability to build rapport with a diverse range of people.
- Strong communication and interpersonal skills.
- Teamwork skills and the ability to foster good working relationships.
- Driven and self-motivated to hit and exceed targets.
- Full UK driving licence and access to a car, as the site is quite remote.
Desirable:
- Experience with inbound sales or lead generation.
- Previous sales, marketing, or administration experience.
- Experience dealing with customers via phone.
- Some understanding of a general sales cycle.
How do I apply?
Click Apply on the site of this advertisement. You will then submit your CV to Randox for review (quick and easy process). This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Sales Support Executive TLNT1_NI in Antrim employer: Randox Laboratories
Randox Health is an exceptional employer, offering a dynamic work environment in Crumlin where innovation meets dedication to improving global health. With a strong focus on employee development, we provide comprehensive training and growth opportunities, ensuring our staff are equipped to excel in their roles. Our supportive culture fosters teamwork and collaboration, making Randox a rewarding place to build a meaningful career in the clinical diagnostics field.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive TLNT1_NI in Antrim
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Randox Health. Understand their products and values so you can show how you fit into their mission. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales support and customer service. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your answers. Remember, as a Sales Support Executive, you'll need to communicate effectively with customers, so let your personality shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Sales Support Executive TLNT1_NI in Antrim
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Executive role. Highlight any relevant experience in sales or customer support, and don’t forget to showcase your communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s a quick and easy process that ensures your application gets to the right place. We’re excited to see what you’ve got, so hit that Apply button!
How to prepare for a job interview at Randox Laboratories
✨Know Your Product
Before the interview, make sure you understand Randox Health's products and services inside out. Familiarise yourself with their in-person clinics and home testing kits. This will help you answer questions confidently and show your genuine interest in the role.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This will not only help you provide relevant answers but also demonstrate your strong communication skills. Remember, it's about building rapport, so engage with the interviewer by asking follow-up questions.
✨Showcase Your Customer Service Skills
Be prepared to share specific examples from your past experiences where you've successfully dealt with customer inquiries or resolved issues. Highlighting your ability to convert leads into bookings will be crucial for this Sales Support Executive role.
✨Demonstrate Team Spirit
Since teamwork is essential in this position, think of instances where you've collaborated effectively with others. Share how you can contribute to the wider sales team and support your colleagues during peak periods, as this will show you're a great fit for their culture.
