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- Tasks: Manage out-of-hours callouts and support collection officers in a dynamic operations team.
- Company: Join Randox Testing Services, the leader in drug and alcohol testing.
- Benefits: Competitive salary, permanent contract, and night shift flexibility.
- Why this job: Make a real difference in workplace safety while developing your skills.
- Qualifications: GCSEs in Maths and English, plus strong communication and teamwork skills.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 32000 £ per year.
Job ref: 26N/OPSP
Job type: Permanent
Quantity of Posts Available: 2
Location: NI - Crumlin
Salary: £30,000 to £32,000 per annum
Closing date: Thursday 26 Mar 2026 23:59
Job summary
Operations Support (Night Shifts) - (Job Ref: 26N/OPSP) Randox Testing Services are the market leader in the provision of drug and alcohol testing services, working to ensure safety and wellbeing in the workplace. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for Operations Support staff within our Testing Services team.
What do Randox Testing Services do?
Randox Testing Services are specialists in the drug and alcohol testing industry. Working to strict procedures governed by our ISO17025 accreditation, the team at Randox Testing Services work closely with customers, health and safety and human resources departments to maintain the health and wellbeing of their employees and the wider public they work with. By preventing the misuse of controlled substances and alcohol, and by identifying those who require assistance with dependency issues, Randox Testing Service provide a critical service protecting all safety critical industries.
Location: 34 Diamond Road, Crumlin, BT29 4QX.
Contract Offered: Full-time, Permanent
Working Hours / Shifts: 4 on 4 off, 7pm to 7am.
What does this role involve?
The successful candidates will become part of an integrated team based in Crumlin, Co Antrim, working within the Randox Testing Services Operations Department to maintain an uninterrupted service for the provision of collection officers outside of core business hours. This will include receiving and managing out of hours unscheduled callouts and the identification and allocation of collection officers to those call out requests.
The main duties of the role include:
- Receiving and managing out of hours unscheduled callouts and the identification and allocation of collection officers to those call out requests.
- Preparation, packing and making ready any stock materials required by RTS collection officers and customers.
- Preparation of outbound stock orders as per RTS collection officer and customer requirements.
- Conducting auditable review and approval of RTS collection officer invoicing ahead of release to RTS Collection Officer Manager.
- Assist with general administrative duties within the operations department.
Who can apply?
Essential criteria:
- GCSE in Maths and English, grade C or above.
- Competent in the use of Microsoft packages including excel, outlook and word.
- Excellent communication skills, written and verbal.
- Ability to work as a team and on your own initiative.
- Currently have the right to work in UK, without visa sponsorship.
- Full UK driving licence with access to a car, as the site location is remote and not accessible via public transport.
Desirable:
- Previous experience in an administration role.
- Previous experience in a similar role.
- Experience in customer service.
This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Operations Support TLNT1_NI in Antrim employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support TLNT1_NI in Antrim
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Randox Testing Services. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Randox and their operations. Understand their values and how they contribute to workplace safety. This will help you show that you're genuinely interested in the role and the company.
✨Tip Number 3
Practice common interview questions related to operations support. Think about scenarios where you've demonstrated teamwork, problem-solving, and communication skills. We want you to shine when it’s your turn to speak!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Randox Testing Services.
We think you need these skills to ace Operations Support TLNT1_NI in Antrim
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Support role. Highlight any relevant experience, especially in administration or customer service, and don’t forget to mention your GCSEs in Maths and English!
Show Off Your Skills: We want to see your excellent communication skills shine through! Use clear and concise language in your application, and if you have experience with Microsoft packages, make sure to showcase that too.
Be Yourself: Let your personality come through in your application. We’re looking for team players who can also work independently, so share examples of how you’ve done this in the past.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Click that Apply button and let’s get started on this exciting opportunity together!
How to prepare for a job interview at Randox Laboratories
✨Know the Company Inside Out
Before your interview, take some time to research Randox Testing Services. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've successfully communicated in previous jobs. Think about times when you resolved issues or collaborated with a team, and be ready to share those stories during the interview.
✨Demonstrate Your Problem-Solving Abilities
The role involves managing unscheduled callouts and allocating collection officers. Be prepared to discuss how you approach problem-solving. You might want to think of a specific situation where you had to think on your feet and how you handled it.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced in the role, or the company culture. This shows that you're not just interested in the job, but also in how you can fit into the team.