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- Tasks: Manage out-of-hours callouts and support collection officers in a dynamic operations team.
- Company: Join Randox Testing Services, a leader in drug and alcohol testing.
- Benefits: Competitive salary, flexible night shifts, and a supportive team environment.
- Why this job: Make a real difference in workplace safety while developing your skills.
- Qualifications: GCSEs in Maths and English, plus strong communication and teamwork skills.
- Other info: Exciting career growth opportunities in a vital industry.
The predicted salary is between 28000 - 32000 £ per year.
Job ref: 26N/OPRT
Job type: Permanent
Quantity of Posts Available: 2
Location: NI - Crumlin
Salary: £28000 to £32000 per annum
Closing date: Thursday 12 Feb :59
Operations Support (night shifts) - (Job Ref: 26N/OPRT)
Randox Testing Services are the market leader in the provision of drug and alcohol testing services, working to ensure safety and wellbeing in the workplace. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for Operations Support staff within our Testing Services team.
What do Randox Testing Services do?
Randox Testing Services are specialists in the drug and alcohol testing industry. Working to strict procedures governed by our ISO17025 accreditation, the team at Randox Testing Services work closely with customers, health and safety and human resources departments to maintain the health and wellbeing of their employees and the wider public they work with. By preventing the misuse of controlled substances and alcohol, and by identifying those who require assistance with dependency issues, Randox Testing Service provide a critical service protecting all safety critical industries.
Location: 34 Diamond Road, Crumlin, BT29 4QX.
Contract Offered: Full-time, Permanent
Working Hours / Shifts: 4 on 4 off, 7pm to 7am.
What does this role involve?
The successful candidates will become part of an integrated team based in Crumlin, Co Antrim, working within the Randox Testing Services Operations Department to maintain an uninterrupted service for the provision of collection officers outside of core business hours. This will include receiving and managing out of hours unscheduled callouts and the identification and allocation of collection officers to those call out requests.
The main duties of the role include:
- Receiving and managing out of hours unscheduled callouts and the identification and allocation of collection officers to those call out requests.
- Preparation, packing and making ready any stock materials required by RTS collection officers and customers.
- Preparation of outbound stock orders as per RTS collection officer and customer requirements.
- Conducting auditable review and approval of RTS collection officer invoicing ahead of release to RTS Collection Officer Manager.
- Assist with general administrative duties within the operations department.
Who can apply?
Essential criteria:
- GCSE in Maths and English, grade C or above.
- Competent in the use of Microsoft packages including excel, outlook and word.
- Excellent communication skills, written and verbal.
- Ability to work as a team and on your own initiative.
- Flexibility to work an on-call rota.
- Currently have the right to work in UK, without visa sponsorship.
Desirable:
- Previous experience in an administration role.
- Previous experience in a similar role.
- Full UK driving licence and access to a car (as the site is quite remote).
- Experience in customer service.
This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Operations Support in Antrim employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support in Antrim
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand Randox Testing Services' mission and values, and think about how your skills align with their needs. This will help you stand out during the interview.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Support in Antrim
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Support role. Highlight any relevant experience, especially in administration or customer service, and don’t forget to mention your GCSEs in Maths and English!
Show Off Your Skills: We want to see your excellent communication skills shine through! Use clear and concise language in your application, and if you have experience with Microsoft packages, make sure to showcase that too.
Be Yourself: Let your personality come through in your application. We’re looking for team players who can also work independently, so share examples of how you’ve done this in the past.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Click that Apply button and let’s get started on this exciting journey together!
How to prepare for a job interview at Randox Laboratories
✨Know the Company Inside Out
Before your interview, take some time to research Randox Testing Services. Understand their mission, values, and the specifics of their drug and alcohol testing services. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Highlight Relevant Skills
Make sure to emphasise your skills that align with the job description, especially your experience with Microsoft packages and any previous administrative roles. Prepare examples of how you've successfully managed tasks similar to those listed in the job summary.
✨Prepare for Scenario Questions
Given the nature of the Operations Support role, be ready for scenario-based questions. Think about how you would handle unscheduled callouts or manage stock orders under pressure. Practising these scenarios can help you articulate your thought process during the interview.
✨Show Your Team Spirit
Since teamwork is crucial in this role, be prepared to discuss your experiences working in a team environment. Share specific examples of how you've collaborated with others to achieve a common goal, as this will demonstrate your ability to fit into their integrated team.