At a Glance
- Tasks: Support sales by converting inbound queries into bookings for tests and home kits.
- Company: Join Randox Health, a leader in innovative clinical diagnostics.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Other info: Collaborative team atmosphere with potential for career advancement.
- Why this job: Make a difference in health while developing your sales skills in a dynamic environment.
- Qualifications: Degree level education or relevant sales experience required.
The predicted salary is between 28500 - 32000 £ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. We have an exciting new career opportunity for a Sales Support Executive to join our wider sales team, dealing mainly with inbound leads.
Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 40 hours per week, Mon to Fri from 08:40 to 17:20.
What does this role involve?
As a Sales Support Executive within Randox Health, you will be responsible for supporting the generation of sales for our in-person clinics and home testing kits. Predominantly dealing with inbound queries, you will navigate and convert these inquiries into bookings for appropriate tests at our in-clinic locations or for at-home testing. In this varied role, there will also be an element of supporting our customer support team during peak periods.
Main duties of the role include:
- Dealing with inbound customer queries and converting these to clinic appointments or at-home testing kits.
- Responding to customer inquiries: Address incoming calls, emails, and messages promptly, providing accurate information about products, services, and promotions.
- Order processing: Handle customer orders from initiation to fulfilment, ensuring accuracy and timely delivery.
- Provide administrative and data support to the sales team, facilitating efficient sales processes.
- Serve as a primary point of contact for customer inquiries, resolving issues promptly to maintain satisfaction.
- Work closely with the wider sales team to strategise and coordinate sales efforts effectively.
- Track existing sales orders and keep CRM up to date.
- Support our customer support team when needed.
Who can apply?
Essential criteria:
- Qualified to at least degree level or previous sales or marketing experience.
- Experience in dealing with customers, such as in retail or customer support.
- Ability to build rapport with a diverse range of people.
- Strong communication and interpersonal skills.
- Teamwork skills and the ability to foster good working relationships.
- Driven and self-motivated to hit and exceed targets.
Desirable:
- Experience with inbound sales or lead generation.
- Previous sales, marketing, or administration experience.
- Experience dealing with customers via phone.
- Some understanding of a general sales cycle.
How do I apply?
Click Apply on the site of this advertisement. You will then submit your CV to Randox for review (quick and easy process). This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
25N/SSSP - Sales Support Executive in Antrim employer: Randox Laboratories
Randox Health is an exceptional employer, offering a dynamic work environment where innovation meets dedication to improving global health. Located in Crumlin, our team enjoys a supportive culture that fosters professional growth and collaboration, with opportunities to engage directly with customers and contribute to meaningful health solutions. Employees benefit from a full-time, permanent contract with structured working hours, ensuring a healthy work-life balance while being part of a forward-thinking organisation at the forefront of clinical diagnostics.
StudySmarter Expert Advice🤫
We think this is how you could land 25N/SSSP - Sales Support Executive in Antrim
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like 25N/SSSP - Sales Support Executive at Randox Laboratories, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Randox Laboratories. Tailor your message to explain why you’re drawn to them and how you can contribute as a 25N/SSSP - Sales Support Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace 25N/SSSP - Sales Support Executive in Antrim
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Randox Laboratories:When writing your cover letter, make sure to tailor your message specifically for Randox Laboratories. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Randox Laboratories
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Randox Laboratories that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Randox Laboratories that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Randox Laboratories’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
