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- Tasks: Join us as a Phlebotomist, taking blood samples and ensuring excellent client experiences.
- Company: Randox Health is a leader in clinical diagnostics, dedicated to improving global health with innovative technology.
- Benefits: Enjoy a full-time, permanent role with flexible shifts and opportunities for professional growth.
- Why this job: Be part of a team that empowers individuals to take control of their health and well-being.
- Qualifications: Previous phlebotomy experience and a certificate of competence are essential; customer service skills are a must.
- Other info: Must be vaccinated against Hepatitis B and undergo an enhanced Access NI check.
The predicted salary is between 28800 - 43200 £ per year.
Phlebotomist – Derry/Londonderry – (Job Ref: 25N/PBFF)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Phlebotomists within our clinic in Derry/Londonderry.
What does the Randox Health team do?
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare.
Location: Timber Quay Building – Unit 5100 -114 Strand Road, Derry, BT48 7NR.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 40 hours per week. Alternating between a Monday to Friday and Tuesday to Saturday shift pattern. Working hours for each day are as follows: 7.40am – 4.20pm on Monday and Saturday, 6.40am – 3.20pm on Tuesday, Wednesday, Thursday and Friday.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.
Who can apply?
Essential criteria:
• Previous phlebotomy experience
• Phlebotomy certificate of competence
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Exemplary customer service skills and experience.
• Ability to manage existing clientele and generate new clientele at the same time.
• High level of IT literacy.
• Valid UK driving license
Desirable:
• Experience in a private healthcare setting.
• Proficiency in the use of Microsoft packages.
• Confidence and experience working internal / external events.
• Sales / Retail experience.
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Locations
25N/PBFF - Phlebotomist employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 25N/PBFF - Phlebotomist
✨Tip Number 1
Familiarise yourself with Randox Health's innovative technology and diagnostic solutions. Understanding their approach to preventative healthcare will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Highlight your customer service skills during any interactions with the team. Since the role involves ensuring an excellent experience for clients, demonstrating your ability to communicate sensitively and effectively can set you apart.
✨Tip Number 3
Prepare to discuss your previous phlebotomy experience in detail. Be ready to share specific examples of how you've handled blood sample collections and client interactions, as this will showcase your competence and confidence in the role.
✨Tip Number 4
If you have experience in sales or upselling, be sure to mention it. The role requires driving sales and exceeding targets, so demonstrating your ability to generate new clientele will be a significant advantage.
We think you need these skills to ace 25N/PBFF - Phlebotomist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your phlebotomy experience and any relevant qualifications. Emphasise your customer service skills and IT literacy, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for healthcare and your understanding of Randox Health's mission. Mention specific experiences that demonstrate your ability to provide excellent customer service and manage client relationships.
Highlight Relevant Experience: In your application, clearly outline your previous phlebotomy experience and any certifications you hold. If you have worked in a private healthcare setting or have sales experience, be sure to include this as it is desirable for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a clinical environment.
How to prepare for a job interview at Randox Laboratories
✨Showcase Your Phlebotomy Skills
Be prepared to discuss your previous phlebotomy experience in detail. Highlight specific techniques you are proficient in and any challenges you've overcome in the past. This will demonstrate your competence and confidence in the role.
✨Emphasise Customer Service
Since this role involves direct interaction with clients, it's crucial to showcase your exemplary customer service skills. Share examples of how you've ensured a positive experience for clients in previous roles, especially in stressful situations.
✨Demonstrate IT Literacy
As the role requires high IT literacy, be ready to discuss your experience with various software systems. Mention any specific Patient Information Systems (PIS) you've used and how you manage data entry efficiently.
✨Prepare for Sales Discussions
Since the position involves upselling and cross-selling, think about how you can contribute to driving sales. Prepare examples of how you've successfully generated new clientele or exceeded sales targets in the past.
