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- Tasks: Join us as a Phlebotomist, taking blood samples and ensuring excellent client experiences.
- Company: Randox Health is a leader in clinical diagnostics, dedicated to improving global health.
- Benefits: Enjoy part-time hours with flexible shifts and the chance to work in a dynamic environment.
- Why this job: Make a real impact on health while working with cutting-edge technology and a supportive team.
- Qualifications: Previous phlebotomy experience and a certificate of competence are essential.
- Other info: Must be vaccinated against Hepatitis B and undergo an enhanced Access NI check.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Phlebotomist within our clinic in Crumlin.
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare.
Location: Randox Health Crumlin, 5-15 Mill Road, Crumlin, County Antrim, BT29 4XL.
Contract Offered: Part-time, fixed term for one year.
Working Hours / Shifts: 24 hours/3 days per week, between Monday and Saturday. Exact hours will be either 7.40am to 4.20pm, 6.40am to 3.20pm or 10.20am to 7am.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manage various software systems and daily tasks.
Essential criteria:
- Previous phlebotomy experience
- Phlebotomy certificate of competence
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele at the same time.
- High level of IT literacy.
- Valid UK driving license
Desirable:
- Experience in a private healthcare setting.
- Proficiency in the use of Microsoft packages.
- Confidence and experience working internal/external events.
- Sales/Retail experience.
25N/PBCR - Phlebotomist employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 25N/PBCR - Phlebotomist
✨Tip Number 1
Familiarise yourself with Randox Health's innovative technology and services. Understanding their approach to preventative healthcare will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since the role involves ensuring an excellent experience for clients, demonstrating your ability to communicate sensitively and effectively can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your phlebotomy experience in detail. Think of specific examples where you've successfully taken blood samples or managed client appointments, as this will showcase your competence and confidence in the role.
✨Tip Number 4
If you have experience in sales or upselling, be ready to share those stories. The role requires driving sales and exceeding targets, so demonstrating your ability to engage clients and promote services will be beneficial.
We think you need these skills to ace 25N/PBCR - Phlebotomist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous phlebotomy experience and any relevant qualifications, such as your phlebotomy certificate of competence. Emphasise your customer service skills and IT literacy, as these are essential for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your understanding of Randox Health's mission. Mention how your skills align with the responsibilities of the Phlebotomist role and your commitment to providing excellent client experiences.
Highlight Flexibility: In your application, clearly state your availability and flexibility regarding working hours, including evenings and weekends. This is crucial for the part-time position and shows your willingness to meet the company's needs.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a clinical setting.
How to prepare for a job interview at Randox Laboratories
✨Showcase Your Phlebotomy Skills
Make sure to highlight your previous phlebotomy experience and any relevant certifications during the interview. Be prepared to discuss specific techniques you use and how you ensure patient comfort and safety.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with clients, emphasise your customer service skills. Share examples of how you've handled difficult situations or ensured a positive experience for patients in the past.
✨Be Ready for Technical Questions
Expect questions about your IT literacy and familiarity with Patient Information Systems. Brush up on any software you’ve used previously and be ready to explain how you manage data entry and record-keeping efficiently.
✨Prepare for Sales-Related Scenarios
As the role involves upselling and cross-selling, think of examples where you've successfully driven sales or generated new clientele. Be ready to discuss your approach to engaging clients and meeting targets.
