At a Glance
- Tasks: Collect blood samples and provide excellent customer service in a health clinic.
- Company: Join Randox Health, a leader in innovative diagnostics and preventative healthcare.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real difference in people's health while developing your skills in a dynamic environment.
- Qualifications: Previous phlebotomy experience and strong customer service skills required.
- Other info: Flexible working hours, including weekends, and potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in a Holland and Barrett store in Southampton.
What does the Randox Health team do?
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
Location: Holland and Barrett store, Southampton
Contract Offered: Full-time, permanent
Working Hours / Shifts: 40 hours per week, across 5 days, including some weekends.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manager various software systems and daily tasks.
- Previous Phlebotomy experience and certificate or equivalent training.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele at the same time.
- Valid UK driving license
- Experience in a private healthcare setting.
- Confidence and experience working internal / external events.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in a Holland and Barrett store in Southampton.
What does the Randox Health team do?
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
Location: Holland and Barrett store, Southampton
Contract Offered: Full-time, permanent
Working Hours / Shifts: 40 hours per week, across 5 days, including some weekends.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manager various software systems and daily tasks.
Essential:
- Previous Phlebotomy experience and certificate or equivalent training.
- Confident using IT programmes.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele at the same time.
- Valid UK driving license
Desirable:
- Experience in a private healthcare setting.
- Confidence and experience working internal / external events.
- Sales / Retail experience.
How do I apply?
Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
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25/PSPS - Phlebotomist employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 25/PSPS - Phlebotomist
✨Tip Number 1
Get to know Randox Health and their mission! Research their innovative diagnostic solutions and how they empower individuals to take charge of their health. This knowledge will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! As a Phlebotomist, you'll need to demonstrate sensitive communication with clients. Role-play with friends or family to get comfortable explaining procedures and ensuring client understanding and consent.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a client. Be ready to share these stories in your interview to highlight your ability to create excellent customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Randox Health team. Don’t miss out on this exciting opportunity!
We think you need these skills to ace 25/PSPS - Phlebotomist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Phlebotomist role. Highlight your relevant experience, especially in phlebotomy and customer service. We want to see how your skills align with what we do at Randox Health!
Showcase Your Communication Skills: Since you'll be interacting with clients, it's crucial to demonstrate your communication skills. Use examples in your application that show how you've effectively communicated with clients in the past. We value sensitive communication!
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and get straight to the point. We appreciate straightforwardness and clarity in applications, just like we do in our health services.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Randox Laboratories
✨Know Your Stuff
Make sure you brush up on your phlebotomy skills and knowledge. Be ready to discuss your previous experience, especially any specific techniques or technologies you've used. Familiarise yourself with Randox Health's innovative diagnostic solutions so you can show you're genuinely interested in their approach.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with clients, be prepared to demonstrate your exemplary customer service skills. Think of examples where you've gone above and beyond for a client, and how you ensure they feel comfortable and informed during procedures.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like how you'd handle a nervous patient or a difficult client. Practise your responses to these scenarios, focusing on your communication skills and ability to maintain professionalism under pressure.
✨Highlight Your IT Literacy
As you'll be using Patient Information Systems (PIS), make sure to mention your IT skills. Talk about any relevant software you've used in the past and how you adapt to new systems quickly. This will show that you're not just a great phlebotomist but also tech-savvy!