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- Tasks: Collect blood samples and provide excellent customer service in a health clinic.
- Company: Join Randox Health, a leader in innovative diagnostics and preventative healthcare.
- Benefits: Full-time permanent role with competitive salary and opportunities for growth.
- Why this job: Make a real difference in people's health while developing your skills in a dynamic environment.
- Qualifications: Previous phlebotomy experience and strong customer service skills required.
- Other info: Flexible working hours and potential for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in a Holland and Barrett store in Derby.
What does the Randox Health team do?
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
Location: Unit 110 Derbion Shopping Centre, Derby, DE1 2PG.
Contract Offered: Full-time, permanent
Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future.
Note: For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
Role responsibilities
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manage various software systems and daily tasks.
- General housekeeping duties and uphold clinic cleanliness.
Essential criteria
- Previous Phlebotomy experience and certificate or equivalent training.
- Confident using IT programmes.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele at the same time.
- Valid UK driving license
Desirable
- Experience in a private healthcare setting.
- Proficiency in the use of Microsoft packages.
- Confidence and experience working internal / external events.
- Sales / Retail experience.
Downloads
Policy On The Recruitment Of Ex-Offenders For Responsible Bodies
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25/DPNK - Phlebotomist employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 25/DPNK - Phlebotomist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Randox Health and their innovative diagnostic solutions. This will not only help you understand their mission but also show them that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous phlebotomy experience and customer service skills can benefit Randox Health. Confidence is key!
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, especially in a healthcare setting where you'll be representing the company and interacting with clients.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace 25/DPNK - Phlebotomist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Phlebotomist role. Highlight your previous phlebotomy experience and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Randox Health and how you can contribute to our mission of preventative healthcare. Keep it engaging and personal.
Show Off Your Customer Service Skills: Since this role involves interacting with clients, make sure to showcase your exemplary customer service skills in your application. Share examples of how you've provided excellent service in the past – we love to see that!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Randox Laboratories
✨Know Your Stuff
Make sure you brush up on your phlebotomy skills and knowledge. Be ready to discuss your previous experience, the techniques you've used, and any relevant certifications. This shows that you're not just qualified but also passionate about what you do.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with clients, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you made a positive impact on a client's experience.
✨Be IT Savvy
Familiarise yourself with common Patient Information Systems (PIS) and other software tools mentioned in the job description. If you have experience with specific programmes, mention them during the interview to highlight your tech skills.
✨Flexibility is Key
The role requires flexibility with working hours, so be ready to discuss your availability. Show that you're open to working evenings and weekends if needed, as this demonstrates your commitment to the role and the company.
