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- Tasks: Join us as a Phlebotomist, taking blood samples and ensuring clients have an excellent experience.
- Company: Randox Health is a leader in clinical diagnostics, improving health worldwide with innovative solutions.
- Benefits: Enjoy a full-time, permanent role with flexible hours and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact on health while developing your skills.
- Qualifications: Must have phlebotomy experience, a certificate of competence, and strong customer service skills.
- Other info: Vaccination against Hepatitis B is required; evening and weekend shifts may be necessary.
The predicted salary is between 24000 - 36000 £ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have new career opportunities for Phlebotomists within our clinic in Lisburn Road and Holywood clinics in Belfast.
- For this position, with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
- In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check.
Location: Randox Health Lisburn Road, also covering our Holywood clinic.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 40 hours per week. Alternating between Monday to Friday and Tuesday to Saturday shift pattern with some evenings and offsite requirements.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manager various software systems and daily tasks.
Who can apply?
Essential criteria:
- Previous phlebotomy experience.
- Phlebotomy certificate of competence.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele at the same time.
- High level of IT literacy.
- Valid UK driving license
Desirable:
- Experience in a private healthcare setting.
- Proficiency in the use of Microsoft packages.
- Confidence and experience working at internal / external events.
- Sales/Retail experience.
This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
About Randox Health:
For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, based in over 20 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.
Randox Health | Phlebotomist employer: Randox Health
Contact Detail:
Randox Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Randox Health | Phlebotomist
✨Tip Number 1
Familiarize yourself with the latest phlebotomy techniques and best practices. This will not only boost your confidence during the interview but also demonstrate your commitment to providing excellent patient care.
✨Tip Number 2
Highlight your customer service skills in conversations with potential employers. Since this role involves direct interaction with clients, showcasing your ability to communicate effectively and empathetically can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience with IT systems and data entry. Since maintaining accurate records in the Patient Information Systems (PIS) is crucial, demonstrating your proficiency with technology will be a significant advantage.
✨Tip Number 4
If you have experience in sales or upselling, make sure to mention it. The role involves driving sales and exceeding targets, so any relevant experience can help you stand out as a strong candidate.
We think you need these skills to ace Randox Health | Phlebotomist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Phlebotomist position at Randox Health. Understand the responsibilities and essential criteria, such as previous phlebotomy experience and customer service skills.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous phlebotomy experience and any relevant certifications. Mention specific examples of how you've provided excellent customer service in past roles.
Showcase IT Literacy: Since high IT literacy is required, include any relevant software systems you are familiar with. If you have experience with Patient Information Systems (PIS) or Microsoft packages, make sure to highlight that.
Prepare for the Interview: If selected for an interview, be ready to discuss your flexibility with working hours and your ability to manage and generate clientele. Prepare to demonstrate your communication skills and how you would ensure a positive client experience.
How to prepare for a job interview at Randox Health
✨Showcase Your Phlebotomy Skills
Be prepared to discuss your previous phlebotomy experience in detail. Highlight specific techniques you are proficient in and any challenges you've overcome in past roles. This will demonstrate your competence and confidence in handling blood samples.
✨Emphasize Customer Service Excellence
Since the role involves direct interaction with clients, be ready to share examples of how you've provided exceptional customer service in the past. Discuss how you ensure clients feel comfortable and informed during their appointments.
✨Demonstrate IT Literacy
Familiarize yourself with common Patient Information Systems (PIS) and other software tools relevant to the role. Be prepared to discuss your experience with data entry and managing records accurately, as this is crucial for the position.
✨Prepare for Sales Conversations
As the role includes upselling and cross-selling, think about how you can effectively communicate the benefits of additional services to clients. Prepare examples of how you've successfully driven sales in previous positions.
