At a Glance
- Tasks: Take blood samples and provide excellent customer service in a dynamic clinic environment.
- Company: Join Randox Health, a leader in clinical diagnostics with a focus on innovation.
- Benefits: Part-time hours, flexible shifts, and the chance to make a real difference in health care.
- Other info: Exciting career growth opportunities in a supportive and innovative workplace.
- Why this job: Be part of a team that uses cutting-edge technology to improve health outcomes.
- Qualifications: Experience in customer service and healthcare, with strong communication skills.
The predicted salary is between 20000 - 30000 £ per year.
Phlebotomist – High Wycombe – (Job Ref: 26/PBHY)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic within the John Lewis store in High Wycombe.
What does the Randox Health team do?
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
Location: John Lewis Ground Floor, Holmers Farm Way, High Wycombe, HP12 4NW.
Contract Offered: Full-time, permanent
Working Hours / Shifts: 5 days per week, 9.40am to 6.20pm Monday to Friday, 8.40am to 5.20pm on a Saturday and 10am to 4.30pm on a Sunday. These shifts are subject to change.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
Right to Work Requirement
Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9‑month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manager various software systems and daily tasks.
- Previous Phlebotomy experience and certificate or equivalent training.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Flexibility to work from offsite locations at least once per month.
- Currently have the right to work in the UK without visa sponsorship.
- Experience in a private healthcare setting.
- Experience in customer service.
- 6 months experience in Phlebotomy.
- Valid UK driving licence.
About Randox Health:
For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state‑of‑the‑art Randox Health clinics, based in over 40 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.
In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service was trusted and used by a variety of private companies, individuals, the sports industry and in the UK Government’s National COVID-19 Testing Programme.
Phlebotomist in High Wycombe employer: Randox Health
Randox Health is an exceptional employer that fosters a dynamic work culture focused on innovation and employee development. With a commitment to promoting health diagnostics, employees benefit from comprehensive training, career advancement opportunities, and the chance to make a meaningful impact in the healthcare sector while working in the vibrant city of London.
StudySmarter Expert Advice🤫
We think this is how you could land Phlebotomist in High Wycombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Randox Health. Understand their mission and values, especially how they focus on personalised health solutions. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to phlebotomy and customer service. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to showcase your skills when it’s time to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously. Plus, it aligns with the professional image Randox Health upholds.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Don’t forget to mention something specific from your conversation to make it personal!
We think you need these skills to ace Phlebotomist in High Wycombe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Phlebotomist role. Highlight any relevant experience in healthcare, customer service, and IT skills. We want to see how you can bring your unique background to our team!
Show Off Your Communication Skills:Since this role involves sensitive communication with clients, be sure to showcase your ability to engage effectively. Use examples from past experiences where you've demonstrated excellent customer service or client interaction.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforwardness! Make sure to include all necessary details without fluff, so we can quickly see why you're a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining the Randox Health family right from the start!
How to prepare for a job interview at Randox Health
✨Know Your Stuff
Make sure you brush up on your phlebotomy skills and knowledge. Understand the procedures, equipment, and safety protocols involved in blood collection. Being able to discuss your experience confidently will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with clients, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you demonstrated empathy, communication, and professionalism.
✨Be Ready for Practical Questions
Expect questions that assess your technical abilities and problem-solving skills. You might be asked how you would handle a difficult client or what steps you take to ensure accurate data entry. Practise your responses to these scenarios.
✨Flexibility is Key
The job requires flexibility with working hours, so be ready to discuss your availability. Highlight your willingness to work evenings and weekends, and mention any previous experiences where you adapted to changing schedules.
