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- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have an excellent experience.
- Company: Randox Health is a leader in clinical diagnostics, improving health with innovative technology for nearly 40 years.
- Benefits: Enjoy flexible working hours, a dynamic work environment, and opportunities for professional growth.
- Why this job: Join a team dedicated to proactive health measures and make a real impact on people's lives.
- Qualifications: Previous phlebotomy experience and certification are required, along with strong customer service skills.
- Other info: Work in a unique clinic setting within a Holland and Barrett store in Preston.
The predicted salary is between 28800 - 43200 £ per year.
Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy to manage various software systems and daily tasks.
- Perform general housekeeping duties.
- Uphold clinic cleanliness.
Requirements:
- Previous Phlebotomy experience and certificate or equivalent training.
- Confident using IT programmes.
- Flexibility with working hours, including evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele.
- Valid UK driving license.
Desirable:
- Experience in a private healthcare setting.
- Proficiency in Microsoft packages.
- Confidence and experience working at internal/external events.
- Sales/Retail experience.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative solutions. We offer a unique career opportunity for a Phlebotomist at our clinic located in a Holland and Barrett store in Preston.
What does the Randox Health team do?
At Randox Health, we promote a personalized, preventative approach to health and well-being, helping individuals live healthier longer. Using our revolutionary technology, we measure hundreds of health biomarkers, generating data that can predict future health issues and identify early signs of illness before symptoms appear. This empowers individuals to take proactive health measures.
About Randox Health:
For nearly 40 years, Randox has been a leader in clinical diagnostics, dedicated to improving health worldwide with innovative technology. Our state-of-the-art clinics are based in over 30 locations across the UK and Ireland. We also offer a mobile service for client convenience. During the COVID-19 pandemic, Randox developed a pioneering diagnostic test for COVID-19, which was trusted and used in various sectors including government testing programs.
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Phlebotomist employer: Randox Health
Contact Detail:
Randox Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with the latest phlebotomy techniques and best practices. Being knowledgeable about current methods will not only boost your confidence but also impress the interviewers at Randox Health.
✨Tip Number 2
Highlight your customer service skills during any interactions, whether it's in networking or interviews. Since this role involves ensuring an excellent client experience, showcasing your ability to communicate sensitively will set you apart.
✨Tip Number 3
If you have experience in sales or upselling, be ready to discuss specific examples. This role requires proactive engagement in driving sales, so demonstrating your past successes can make a strong impression.
✨Tip Number 4
Prepare to discuss your flexibility with working hours. Given the alternating shifts and potential for evening work, showing that you're adaptable and willing to meet the clinic's needs will be crucial.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous phlebotomy experience and any relevant certifications. Emphasise your customer service skills and IT literacy, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your passion for healthcare and your commitment to providing excellent patient experiences. Mention your flexibility with working hours and your ability to engage with clients effectively.
Highlight Relevant Skills: Clearly outline your skills related to blood sample collection, data entry, and maintaining accurate records. If you have experience in upselling or cross-selling, be sure to include that as well.
Prepare for the Interview: Research Randox Health and their approach to personalised healthcare. Be ready to discuss how your experience aligns with their values and how you can contribute to their mission of improving health worldwide.
How to prepare for a job interview at Randox Health
✨Showcase Your Phlebotomy Skills
Be prepared to discuss your previous phlebotomy experience in detail. Highlight specific techniques you are proficient in and any challenges you've overcome in past roles. This will demonstrate your competence and confidence in handling blood samples.
✨Emphasise Customer Service Excellence
Since the role involves direct interaction with clients, be ready to share examples of how you've provided exceptional customer service in the past. Discuss how you ensure client comfort and understanding during procedures, as this is crucial for a positive experience.
✨Demonstrate IT Literacy
Familiarise yourself with common Patient Information Systems (PIS) and be ready to discuss your experience with IT programmes. You might be asked about how you manage data entry and maintain accurate records, so showcasing your tech-savviness will be beneficial.
✨Prepare for Sales Conversations
As the role includes upselling and cross-selling, think of ways you've successfully driven sales in previous positions. Be prepared to discuss your approach to engaging clients and how you can contribute to exceeding sales targets at Randox Health.
