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- Tasks: Provide excellent customer service while taking blood samples and managing client appointments.
- Company: Join Randox Health, a leader in clinical diagnostics with innovative solutions.
- Benefits: Full-time role with competitive salary and opportunities for career growth.
- Why this job: Make a real difference in people's health while working in a dynamic environment.
- Qualifications: Previous phlebotomy experience and customer service skills required.
- Other info: Flexible working hours and potential for offsite events.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Phlebotomist role at Randox Health in Cheltenham.
Randox Health is at the forefront of clinical diagnostics, dedicated to improving health worldwide with disruptive technology and innovative diagnostic solutions. Our staff are central to what we do, and we have an exciting new career opportunity for a Phlebotomist within our clinic in the John Lewis store in Cheltenham.
Contract Offered: Full-time, Permanent
Working Hours: 40 hours per week, across 5 days – 9am to 6pm, Monday to Saturday and 11am to 5pm on Sundays.
Right to Work and Compliance: For this position, you must have the legal right to work in the UK for a minimum of 12 months from the application date. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check. The organisation cannot offer visa sponsorship at the point of hire.
What the Phlebotomist role involves: This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy to manage various software systems and daily tasks.
Qualifications and Experience:
- Previous Phlebotomy experience and certificate or equivalent training.
- 2 years experience in Phlebotomy.
- Experience in a private healthcare setting.
- Experience in customer service.
- Valid UK driving licence.
- Flexibility with working hours, including evenings and weekends.
- Flexibility to work from offsite locations at least once per month.
- Currently have the right to work in the UK without visa sponsorship.
For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with disruptive technology and innovative diagnostic solutions. This experience powers our Randox Health clinics and our mobile service across locations in the UK and Ireland.
Seniority level: Associate
Employment type: Full-time
Job function: Health Care Provider, Sales, Customer Service
Industries: Wellness and Fitness Services
Click Apply on the site you are viewing this advert on to submit your CV for Randox review. This advert may be open for up to 30 days, but may close earlier if sufficient applicants are received.
Phlebotomist in Cheltenham employer: Randox Health
Contact Detail:
Randox Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work at Randox Health or similar clinics. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common phlebotomy scenarios. Think about how you’d handle tricky situations with clients or how to explain procedures clearly. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've gone above and beyond for clients in the past. This role is all about ensuring a great experience, so let them know you’re the right fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Randox Health team.
We think you need these skills to ace Phlebotomist in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Phlebotomist role. Highlight your relevant experience, especially in phlebotomy and customer service, to show us you’re the perfect fit for Randox Health.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with us at Randox Health and how your skills align with our mission of improving health worldwide.
Showcase Your Skills: Don’t forget to mention your IT literacy and any experience with Patient Information Systems. We love candidates who can manage various software systems efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this exciting opportunity!
How to prepare for a job interview at Randox Health
✨Know Your Stuff
Make sure you brush up on your phlebotomy skills and knowledge. Be ready to discuss your previous experience, especially in customer service and private healthcare settings. This will show that you understand the role and can provide excellent care to clients.
✨Practice Your Communication
Since sensitive communication is key in this role, practice how you would explain procedures to clients. Think about how to ensure they feel comfortable and informed. Role-playing with a friend can help you refine your approach.
✨Show Off Your IT Skills
As you'll be using various software systems, be prepared to talk about your IT literacy. Familiarise yourself with common Patient Information Systems (PIS) and be ready to share examples of how you've used technology in your previous roles.
✨Be Ready to Sell Yourself
This role involves upselling and cross-selling, so think about how you can demonstrate your sales skills. Prepare examples of how you've successfully driven sales or exceeded targets in the past, as this will highlight your proactive approach.