Receptionist

Receptionist

Crumlin Full-Time 22000 - 30000 £ / year (est.) No home office possible
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Randox Food Diagnostics

At a Glance

  • Tasks: Be the friendly face of Randox, managing calls and supporting various teams.
  • Company: Join Randox, a leading global diagnostics company making a real impact in healthcare.
  • Benefits: Enjoy full training, a permanent contract, and a supportive work environment.
  • Why this job: This role offers diverse tasks and the chance to contribute to global health improvements.
  • Qualifications: GCSEs in English and Maths are essential; no prior experience needed as training is provided.
  • Other info: Located in Crumlin, this full-time position operates Monday to Friday.

The predicted salary is between 22000 - 30000 £ per year.

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Receptionist (Job Ref: 25N/RECP) Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the Belfast Telegraph Top 100 Companies 2024. Our staff are at the heart of everything we do and achieve. We have a new opportunity for a Receptionist within our team based in Crumlin, NI. What does our reception team do? Our front desk staff covers a variety of responsibilities within Randox, offering excellent customer service to both our clients and customers, providing administrative support to wider teams such as payroll and some diary management for our senior stakeholders. Location: 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent Working Hours: 40 hours per week, Monday to Friday. Various: . (Rota) What does the receptionist role involve? A varied role, responsible for the operation of our main switchboard, maintenance of the internal time management system, general meet and greet of different stakeholders including: Customers, Clients, Interviewees, as well as assisting other departments such as HR. Some of the main duties of the role include: Operating the main telephone switch board. Leasing/connecting different stakeholders. Updating time management systems. Administrative duties. Assisting wider departments such as HR. Booking meeting rooms. Diary Management. Who can apply? This role would suit someone who enjoys a varied role, while some relevant receptionist or customer service or administration experience would be desirable, we are open to candidates without this experience, as we will offer full training. Other Essential criteria: GCSE level qualification within English and Maths. Ability to manage inbound calls. Effective communication skills: writing and listening. Eye for detail (inputting data) Good proficiency with everyday IT programs. Eligibility to work within the UK. Desirable: Previous administration or receptionist experience Experience using/managing a switchboard. How do I apply? (Fast process) Click Apply on the site you are seeing this advert. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early if we receive sufficient applicants. About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the centre of the UKs National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UKs National Testing Programme and private clients alike. Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially. Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software, and broader business skills including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions. Randox Laboratories Limited is an Equal Opportunities Employer.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative

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Receptionist employer: Randox Food Diagnostics

Randox Laboratories is an exceptional employer, recognised as the Number 1 company in Northern Ireland for two consecutive years, offering a dynamic work environment in Crumlin. With a strong commitment to employee development, we provide comprehensive training for our Receptionist role, ensuring that all staff are equipped with the skills needed to excel. Our inclusive culture fosters collaboration and innovation, making it a rewarding place to contribute to meaningful advancements in healthcare.
Randox Food Diagnostics

Contact Detail:

Randox Food Diagnostics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

Tip Number 1

Familiarise yourself with Randox Laboratories and their mission in the diagnostics and healthcare sector. Understanding their values and recent achievements can help you align your responses during any interviews or discussions.

Tip Number 2

Practice your communication skills, especially in managing inbound calls and interacting with various stakeholders. Role-playing scenarios can help you feel more confident and prepared for the dynamic environment of a receptionist.

Tip Number 3

Get comfortable with common IT programs and time management systems that are typically used in administrative roles. This will not only boost your confidence but also demonstrate your readiness to adapt quickly to the role.

Tip Number 4

Network with current or former employees of Randox if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your application and potential interview.

We think you need these skills to ace Receptionist

Excellent Communication Skills
Customer Service Orientation
Telephone Etiquette
Administrative Skills
Diary Management
Attention to Detail
Proficiency in IT Programs
Time Management
Ability to Multitask
Data Entry Skills
Problem-Solving Skills
Team Collaboration
Adaptability
Professionalism

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the receptionist role. Emphasise any customer service or administrative experience, even if it's informal.

Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention why you want to work at Randox and how you can contribute to their team.

Highlight Key Skills: In your application, focus on essential skills mentioned in the job description, such as effective communication, attention to detail, and proficiency with IT programs. Provide examples of how you've demonstrated these skills.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.

How to prepare for a job interview at Randox Food Diagnostics

Research the Company

Before your interview, take some time to learn about Randox Laboratories. Understand their mission, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.

Practice Your Communication Skills

As a receptionist, effective communication is key. Practice speaking clearly and confidently. You might want to rehearse common interview questions and answers with a friend or in front of a mirror to boost your confidence.

Demonstrate Attention to Detail

Since the role involves data input and managing calls, be prepared to showcase your attention to detail. You could mention any past experiences where you successfully managed multiple tasks or maintained accuracy under pressure.

Prepare Questions to Ask

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like for a receptionist at Randox. This shows your enthusiasm and helps you gauge if the role is right for you.

Receptionist
Randox Food Diagnostics
Location: Crumlin
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