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- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have an excellent experience.
- Company: Randox Health is a leader in clinical diagnostics, dedicated to improving global health with innovative solutions.
- Benefits: Enjoy a full-time, permanent role with flexible hours and opportunities for professional growth.
- Why this job: Join a forward-thinking team that empowers individuals to take control of their health and well-being.
- Qualifications: Phlebotomy experience or certificate, strong customer service skills, and high IT literacy required.
- Other info: Must be vaccinated against Hepatitis B and undergo an enhanced Access NI check.
The predicted salary is between 24000 - 32000 £ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Phlebotomist within our clinic in Lisburn Road, Belfast.
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset moving from a model of sickness management to true preventative healthcare.
Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
Location: Randox Health Lisburn Road, 711-713 Lisburn Road, Belfast, BT9 7GU. The successful candidate will also be required to cover in Holywood clinic.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 40 hours per week. Alternating between a Monday to Friday and Tuesday to Saturday shift pattern. Working hours for each day are as follows: 7.40am - 4.20pm on Monday and Saturday, 6.40am - 3.20pm on Tuesday, Wednesday, Thursday and Friday and 10.20am - 7pm on some Wednesdays and Thursdays when required.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check.
What does the Phlebotomist role involve?
- This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients.
- This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manage various software systems and daily tasks.
Essential criteria:
- Phlebotomy experience/Phlebotomy certificate of competence.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele.
- High level of IT literacy.
- Valid UK driving license.
Desirable:
- Experience in a private healthcare setting.
- Confidence and experience working internal/external events.
- Sales/Retail experience.
Randox Health is an Equal Opportunities Employer.
Phlebotomist employer: Randox Food Diagnostics
Contact Detail:
Randox Food Diagnostics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with Randox Health's innovative technology and services. Understanding their approach to preventative healthcare will help you demonstrate your alignment with their mission during any discussions or interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role involves ensuring an excellent experience for clients, showcasing your ability to communicate sensitively and effectively can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your phlebotomy experience in detail. Think of specific examples where you've successfully collected samples or managed client interactions, as this will demonstrate your competence and confidence in the role.
✨Tip Number 4
If you have experience in sales or upselling, be ready to share those experiences. Randox Health values proactive sales strategies, so illustrating how you've driven sales in previous roles can make a strong impression.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant phlebotomy experience and skills. Emphasise your customer service abilities, IT literacy, and any sales experience, as these are key for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for healthcare and your understanding of Randox Health's mission. Mention how your skills align with their focus on preventative healthcare and client experience.
Highlight Certifications: Clearly list your phlebotomy certification and any other relevant qualifications. If you have experience in a private healthcare setting, make sure to mention it as it is desirable for this position.
Prepare for Questions: Think about potential interview questions related to customer service and handling blood samples. Be ready to discuss how you would ensure a positive experience for clients and manage sensitive situations.
How to prepare for a job interview at Randox Food Diagnostics
✨Showcase Your Phlebotomy Skills
Be prepared to discuss your phlebotomy experience in detail. Highlight any specific techniques you excel at and share examples of how you've ensured patient comfort during procedures.
✨Demonstrate Customer Service Excellence
Since the role involves direct client interaction, be ready to provide examples of how you've delivered exceptional customer service in previous roles. Emphasise your ability to communicate sensitively and effectively with clients.
✨Familiarise Yourself with Randox Health
Research Randox Health's mission and values, especially their focus on preventative healthcare. Understanding their innovative approach will help you align your answers with their goals during the interview.
✨Prepare for IT Literacy Questions
Given the importance of IT skills in this role, brush up on your knowledge of Patient Information Systems (PIS) and any relevant software. Be ready to discuss your experience with technology in a healthcare setting.
