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For Companies At a Glance
- Tasks: Support sales teams with data management and analytics to drive business success.
- Company: Join The Lockwood Group, a leader in pharmaceutical and biotech solutions.
- Benefits: Enjoy hybrid working, competitive salary, health perks, and generous holiday.
- Other info: Dynamic team environment with opportunities for professional growth and development.
- Why this job: Make a real impact by optimising sales processes and driving strategic insights.
- Qualifications: Bachelor's degree or relevant experience in sales or marketing operations.
The predicted salary is between 40000 - 50000 £ per year.
About Us
The Lockwood Group is a collection of specialised companies that partner with leading pharmaceutical, biotech, and medical device companies. We deliver science first, insight driven solutions that help innovators accelerate readiness, engage stakeholders, and drive impact.
About Our Work
Our group structure allows us to offer a unique breadth of expertise, from scientific medical communications and education to best in class animation and visualisation, regulatory and clinical consulting, and market access solutions. By working collaboratively, we translate complex scientific information into clear, compelling communications that drive understanding and inspire action, all for the benefit of patients.
About The Role
We are seeking a talented full-time Senior Sales Operations Executive to join our team. This role will report to the Marketing Operations Director and will be based at our Random42 offices in Central London.
Purpose of a Senior Operations Executive
As a Senior Sales Operations Executive, you will ensure our sales teams are fully supported to successfully win new business. You will support our core sales infrastructure and data governance strategy and provide key analytics to senior stakeholders. We will provide you with all the resources to optimise our sales processes and ensure the CRM remains a reliable source of truth across the whole group. This is a vital role for supporting the delivery of our business objectives.
Responsibilities Of a Senior Operations Executive
- Infrastructure and Process Management: Architect and oversee the structure of key databases, including Salesforce, to ensure optimal data integrity and accuracy. Manage the seamless integration between Salesforce and other business‑critical systems, such as finance and project management platforms. Proactively identify, recommend, and implement new processes and technologies to optimise data management and improve team performance.
- Data Management and Segmentation: Assure data quality by establishing and enforcing standards for data entry, cleanliness, and relevance across all CRM and integrated platforms. Develop and manage strategic data segmentation to enable targeted and effective sales and marketing campaigns.
- Reporting and Analytics: Analyse business performance by tracking Key Performance Indicators (KPIs) and delivering timely, accurate reports. Provide actionable insights by translating complex data into strategic recommendations to inform future strategic planning. Communicate reports and insights clearly and effectively to key stakeholders, ensuring information is understood and acted upon.
- General: Enable the team by serving as the primary point of contact for day‑to‑day operational and sales data–related support across The Lockwood Group. Build a deep understanding of the industries and client profiles we serve to become an expert on the sales and marketing strategies that drive success.
Essential Skills Or Qualifications
- Bachelor's degree in science, business, marketing, or equivalent proven practical experience in a relevant sales or marketing operations environment.
- Strong communicator, both verbally and in writing.
- Demonstrates excellent organisational and time management skills to manage workload and priorities effectively.
- A high standard of accuracy and attention to detail.
- A good understanding of database structure, data hygiene, analytics, and attribution.
- Proficient at Microsoft Suite.
Desirable Skills Or Qualifications
- Proven experience in a B2B environment.
- Proven, hands‑on experience with a major CRM platform.
- Capable of interpreting complex data to provide actionable insights.
- Proven experience in problem‑solving and driving solutions.
- Demonstrates the ability to work autonomously, take initiative, and drive results.
- Shows willingness and pro‑activity to drive process improvements.
- Has a strong ability to adapt to new technologies and evolving practices with a desire for continuous professional development.
Benefits & Perks
- Hybrid Working (2 days per week from home after successful completion of probation period)
- 25 days holiday plus 8 bank holidays
- Company pension scheme
- A competitive commission scheme
- Calm Premium membership
- Medicash health benefit
- Employee Assistance Programme
- Life insurance (5x salary)
- Cycle to work scheme
- Indoor cycle park
- On‑site shower
- Centrally located office with roof terrace
- Breakfast and refreshments provided in the office
- Summer/Christmas parties and regular socials
- Season ticket loan
- 2 days of charity leave per year
- Employee Referral Scheme (£1,500 if you refer someone who joins the team – payable after they have been here for three months; additional £1,000 after they have been here for 1 year)
Working Location
During the initial 3‑month probation period, you will be expected to work from our Marylebone office in London 5 days a week. After successful completion of probation, you will be eligible to work 2 days per week from home, which will vary each week according to our hybrid working rota. If needed, you can request any change to your working location pattern.
Working Hours
Our standard working hours are Monday – Friday 10:00 – 18:00 (35 hours per week plus one‑hour unpaid lunch break per day). Unless otherwise specified, these will be the contracted hours for the role.
Conditions of Employment
Any offer of employment will be subject to right to work in the UK.
Senior Sales Operations Executive employer: Random42® Scientific Communication
Contact Detail:
Random42® Scientific Communication Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the pharmaceutical and biotech sectors. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience align with the role of Senior Sales Operations Executive. Highlight your data management and analytical skills, as these are key for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The Lockwood Group and contributing to our mission.
We think you need these skills to ace Senior Sales Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Operations Executive role. Highlight relevant experience in sales operations, data management, and analytics. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to The Lockwood Group. Keep it concise but impactful – we love a good story!
Showcase Your Data Skills: Since this role involves a lot of data management and reporting, make sure to showcase your experience with CRM systems and data analysis. We’re looking for someone who can turn complex data into actionable insights!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out!
How to prepare for a job interview at Random42® Scientific Communication
✨Know Your Data
As a Senior Sales Operations Executive, you'll be dealing with data management and analytics. Brush up on your knowledge of CRM systems like Salesforce and be ready to discuss how you've ensured data integrity in past roles. This will show that you understand the importance of accurate data in driving sales success.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating complex data insights in a straightforward manner. You might even want to prepare a few examples of how you've effectively communicated reports to stakeholders in the past, as this will demonstrate your ability to make data actionable.
✨Show Your Problem-Solving Skills
The Lockwood Group values proactive problem solvers. Think of specific challenges you've faced in previous roles and how you overcame them. Be prepared to share these stories during your interview to highlight your initiative and ability to drive process improvements.
✨Understand the Industry
Familiarise yourself with the pharmaceutical and biotech sectors, as well as the specific challenges they face. Showing that you have a deep understanding of the industries and client profiles will set you apart and demonstrate your commitment to becoming an expert in the field.