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For Companies At a Glance
- Tasks: Support sales teams with data management and analytics to drive business success.
- Company: Join The Lockwood Group, a leader in pharmaceutical and biotech solutions.
- Benefits: Enjoy hybrid working, generous holiday, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and continuous improvement.
- Why this job: Make a real impact by optimising sales processes and driving strategic insights.
- Qualifications: Bachelor's degree or relevant experience in sales or marketing operations.
The predicted salary is between 45000 - 55000 £ per year.
About Us
The Lockwood Group is a collection of specialised companies that partner with leading pharmaceutical, biotech, and medical device companies. We deliver science first, insight driven solutions that help innovators accelerate readiness, engage stakeholders, and drive impact.
About Our Work
Our group structure allows us to offer a unique breadth of expertise, from scientific medical communications and education to best in class animation and visualisation, regulatory and clinical consulting, and market access solutions. By working collaboratively, we translate complex scientific information into clear, compelling communications that drive understanding and inspire action, all for the benefit of patients.
About The Role
We are seeking a talented full-time Senior Sales Operations Executive to join our team. This role will report to the Marketing Operations Director and will be based at our Random42 offices in Central London.
Purpose of a Senior Operations Executive
As a Senior Sales Operations Executive, you will ensure our sales teams are fully supported to successfully win new business. You will support our core sales infrastructure and data governance strategy and provide key analytics to senior stakeholders. We will provide you with all the resources to optimise our sales processes and ensure the CRM remains a reliable source of truth across the whole group. This is a vital role for supporting the delivery of our business objectives.
Responsibilities Of a Senior Operations Executive
- Infrastructure and Process Management: Architect and oversee the structure of key databases, including Salesforce, to ensure optimal data integrity and accuracy. Manage the seamless integration between Salesforce and other business‑critical systems, such as finance and project management platforms. Proactively identify, recommend, and implement new processes and technologies to optimise data management and improve team performance.
- Data Management and Segmentation: Assure data quality by establishing and enforcing standards for data entry, cleanliness, and relevance across all CRM and integrated platforms. Develop and manage strategic data segmentation to enable targeted and effective sales and marketing campaigns.
- Reporting and Analytics: Analyse business performance by tracking Key Performance Indicators (KPIs) and delivering timely, accurate reports. Provide actionable insights by translating complex data into strategic recommendations to inform future strategic planning. Communicate reports and insights clearly and effectively to key stakeholders, ensuring information is understood and acted upon.
- General: Enable the team by serving as the primary point of contact for day‑to‑day operational and sales data–related support across The Lockwood Group. Build a deep understanding of the industries and client profiles we serve to become an expert on the sales and marketing strategies that drive success.
Essential Skills Or Qualifications
- Bachelor's degree in science, business, marketing, or equivalent proven practical experience in a relevant sales or marketing operations environment.
- Strong communicator, both verbally and in writing.
- Demonstrates excellent organisational and time management skills to manage workload and priorities effectively.
- A high standard of accuracy and attention to detail.
- A good understanding of database structure, data hygiene, analytics, and attribution.
- Proficient at Microsoft Suite.
Desirable Skills Or Qualifications
- Proven experience in a B2B environment.
- Proven, hands‑on experience with a major CRM platform.
- Capable of interpreting complex data to provide actionable insights.
- Proven experience in problem‑solving and driving solutions.
- Demonstrates the ability to work autonomously, take initiative, and drive results.
- Shows willingness and pro‑activity to drive process improvements.
- Has a strong ability to adapt to new technologies and evolving practices with a desire for continuous professional development.
Benefits & Perks
- Hybrid Working (2 days per week from home after successful completion of probation period)
- 25 days holiday plus 8
Senior Sales Operations Executive in London employer: Random42® Scientific Communication
Contact Detail:
Random42® Scientific Communication Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Operations Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Sales Operations Executive role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their products, services, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals at The Lockwood Group.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in data management and analytics can optimise their sales processes. We want to hear how you can make an impact right from day one, so have those examples ready to go.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at The Lockwood Group.
We think you need these skills to ace Senior Sales Operations Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Operations Executive role. Highlight relevant experience and skills that match the job description, especially around data management and CRM systems. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission at The Lockwood Group. Keep it concise but impactful – we love a good story!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to showcase your analytical skills in your application. Provide examples of how you've used data to drive decisions or improve processes in previous roles. We’re all about insights here!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Random42® Scientific Communication
✨Know Your Data
As a Senior Sales Operations Executive, you'll be dealing with data management and analytics. Brush up on your knowledge of CRM systems like Salesforce and be ready to discuss how you've ensured data integrity in past roles. Bring examples of how you've used data to drive sales strategies.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining complex data insights in simple terms. You might be asked to present a past project or report, so think about how you can make your findings clear and actionable for stakeholders.
✨Show Your Problem-Solving Skills
The Lockwood Group values proactive problem solvers. Prepare to share specific instances where you've identified issues in sales processes and implemented solutions. Highlight your ability to adapt and improve existing systems, as this will resonate well with the interviewers.
✨Understand the Industry
Familiarise yourself with the pharmaceutical and biotech sectors, as well as the specific challenges they face. Being able to discuss industry trends and how they impact sales operations will demonstrate your commitment and understanding of the role, making you a more attractive candidate.