At a Glance
- Tasks: Manage a high-end household, ensuring everything runs smoothly and beautifully.
- Company: Private clients seeking a dedicated Head Housekeeper/Family Assistant in Roehampton.
- Benefits: Competitive salary, flexible hours, and a dynamic family environment.
- Other info: Ideal for someone who loves family life and enjoys a hands-on role.
- Why this job: Be the heart of a busy family home and make a real difference.
- Qualifications: 3+ years experience in high-end residences, strong organisational skills.
The predicted salary is between 55000 - 58000 £ per year.
Our private clients are seeking an exceptional Head Housekeeper / Family Assistant to take full responsibility for the upkeep and smooth running of their recently completed, high-end residence based in Roehampton, Southwest London. This is a dynamic, hands-on role requiring a highly capable individual to act as the principals’ right-hand person within the home. Reporting directly to the Principal and Family PA, this position will manage the part-time Housekeeper and collaborate closely with the Chef and Nannies. As the key operational housekeeping lead within the residence, the postholder will take responsibility for maintaining exceptional standards and delivering smooth, well-organised day-to-day household management.
Schedule
Monday to Friday, 7:30am - 4:00pm (30m break) with flexibility required to work occasional weekends on request.
Duties
- Full hands-on housekeeping to an exceptional standard
- Leading and working alongside a part-time Housekeeper, ensuring consistently high standards
- Acting as the main point of contact within the home, liaising with the PA, contractors and other staff
- Overseeing and coordination of the smooth day-to-day running of the residence and wider family life
- Wardrobe management, garment care and managing dry-cleaning schedules
- Packing and unpacking for travel
- Organising systems and implementing processes to ensure the home runs seamlessly
- Managing household orders, including food, cleaning products and general stock
- Monitoring appliances and reporting maintenance issues
- Flower arranging and ensuring the home is beautifully presented at all times
- Assisting with the family dog and being available to support with children when needed
- Confidently stepping into the kitchen for breakfasts and occasional simple family-style dinners
- Occasional table setting and light service when required
- Any other duties related to the smooth, efficient running of the household
The ideal candidate will be proactive, intuitive and highly organised, with extensive experience in high-end private residences. They will have exceptional attention to detail, strong communication skills and the confidence to take ownership of the home while keeping all relevant parties informed. A genuine enjoyment of family life, warmth with children and pets, and pride in maintaining a beautiful home are essential.
This role would suit someone mature, discreet and professional, who thrives in a busy family environment and takes real satisfaction in being the steady, reliable presence at the heart of the household. A driver with their own car would be highly beneficial.
Start date: ASAP
Salary: £55,000 - £58,000 gross per year (depending on experience, may be negotiable for someone who fits all criteria)
Unless otherwise specified a minimum of 3 years relevant experience is required to receive the advertised rate of pay.
Live-out Head Housekeeper/Family Assistant in Southwest London employer: Randolphs Private Household Staff
Randolphs Private Household Staff offers a unique opportunity to work in a nurturing environment within a beautiful Kensington home. As an employer, we prioritise a supportive work culture that values reliability and flexibility, providing our staff with competitive benefits and opportunities for personal growth. Join us to make a meaningful impact on a family's life while enjoying the charm of one of London's most prestigious areas.
Contact Details:
Randolphs Private Household Staff Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Live-out Head Housekeeper/Family Assistant in Southwest London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Randolphs Private Household Staff. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Randolphs Private Household Staff
Don't be shy about reaching out to Randolphs Private Household Staff directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Live-out Head Housekeeper/Family Assistant in Southwest London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Randolphs Private Household Staff and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Randolphs Private Household Staff
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
