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- Tasks: Welcome visitors and ensure smooth communication at our caring nursing home.
- Company: Randolph Hill Nursing Home, a community-focused care provider.
- Benefits: Competitive salary, work/life balance, 28 days holiday, and pension scheme.
- Other info: Stable environment with excellent training and career growth opportunities.
- Why this job: Join a supportive team and make a real difference in residents' lives.
- Qualifications: Friendly attitude and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
We are looking for an exceptional person to join us as Receptionist at our Randolph Hill Nursing Home in Dunblane, Stirlingshire. This is a part time post working an average 30 hours per week. This will be a job share role covering alternate days with the other receptionist and the working pattern is; 32 hours p/w for 3 weeks, and 24 hrs p/w for 1 week. The first 3 weeks, working week covers Monday, Wednesday, Thursday and Friday. The fourth week covers Wednesday, Thursday and Friday. Start time 9am – finish 17.30, with half hour unpaid lunch break.
Randolph Hill is a 60 bedded nursing home in Dunblane, and is a well-known care home at the heart of the community. At Randolph Hill we display the highest levels of care for older people. Compassion, warmth and kindness are top priorities for our highly skilled team. Since 1985, Randolph Hill have had an enviable reputation for quality care provision. We are large enough to be able to provide great support to our teams with comprehensive training, whilst still small enough to avoid becoming overly bureaucratic and make decisions to fit every circumstance. With 7 high performing nursing homes across our Group, our homes are extremely well run, attaining positive grades with the Care Inspectorate. Randolph Hill are committed to quality and look for like-minded people to support us in achieving our objectives.
We offer a range of benefits including:
- Competitive salary
- Strong ethos of work / life balance
- Highly skilled Senior Team and Head Office support – friendly, supportive teams
- 28 days holiday which increases with length of service
- Pension scheme
- A strong, stable nursing home with low staff turnover and positive Care Inspectorate grades
- Work for an organisation with an excellent reputation for delivery of quality care provision
- Great opportunity to support the effective running of a great nursing home
Job Description:
- To ensure all visitors are treated in a friendly and helpful manner
- To reflect the high standards of the company in all aspects of work and personal appearance
- To ensure that all enquiries are dealt with in a professional way
- To assist the smooth running of the nursing home by communicating messages in a clear and concise manner
- To uphold residents’ participation strategy
- To show loyalty to the company and respect confidentiality at all times
- To treat colleagues with respect and ensure teamwork is good
Main Duties and Responsibilities:
- To answer the telephone and provide a high standard of service and assistance in a helpful way
- To report and record as appropriate all relevant information in a neat, tidy fashion
- To recognise regular visitors and welcome them by name, if appropriate
- To courteously check the identity of strangers, asking them to wait at reception, until a member of staff can help them
- To comply with company policies and procedures and adhere to safe working practices
- To attend regular staff meetings and training where appropriate
- To treat and use all equipment in a safe manner, keeping it clean and in good working order as per directions
- To adhere to company uniform policy
- To undertake any reasonable duties as directed by the manager, deputy manager or administrator, to ensure the smooth running of the home
Locations
Vacature Receptie medewerker in Dunblane, Stirling employer: Randolph Hill Nursing Homes Group LTD
Contact Detail:
Randolph Hill Nursing Homes Group LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vacature Receptie medewerker in Dunblane, Stirling
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Randolph Hill Nursing Home. Understand their values and what makes them tick. This way, you can show how your own values align with theirs during the chat.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. Focus on common questions for reception roles, like how you'd handle difficult visitors or manage multiple tasks. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look the part when you show up for your interview. A smart appearance reflects your professionalism and shows that you respect the role and the company. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a nice touch that keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Vacature Receptie medewerker in Dunblane, Stirling
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for caring and helping others. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Randolph Hill. Highlight your relevant experience and skills that align with our values of compassion, warmth, and kindness. This shows us that you understand what we’re all about!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements pop out. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Randolph Hill Nursing Homes Group LTD
✨Know the Company
Before your interview, take some time to research Randolph Hill Nursing Home. Understand their values, mission, and what makes them stand out in the community. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for visitors. Be prepared to discuss your experience in customer service or similar roles. Think of specific examples where you've demonstrated friendliness, professionalism, and effective communication – these are key traits they’re looking for!
✨Dress the Part
Since personal appearance is important at Randolph Hill, make sure you dress smartly for your interview. A professional appearance reflects your understanding of the company’s standards and shows respect for the role you’re applying for.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how they uphold their commitment to quality care. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.