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- Tasks: Serve as the main contact for clients, resolving queries and ensuring top-notch service.
- Company: Join a leading fund management firm with a global reach.
- Benefits: Competitive salary, professional growth, and a dynamic work environment.
- Why this job: Be part of a team that drives client success in the finance industry.
- Qualifications: Fluent Italian speaker with 3 years in asset management and strong communication skills.
- Other info: Opportunity to work with AI technology and gain insights into various investment strategies.
The predicted salary is between 28800 - 43200 £ per year.
A leading fund management business is seeking a fluent Italian speaker to join their international client services team.
Duties & Responsibilities:
- Day-to-day servicing contact with ownership for facilitating all clients’ servicing needs
- Address and resolve client queries and issues efficiently and professionally, escalating when necessary
- Ensuring all clients’ reporting and servicing needs are delivered in accordance with their requirements
- Maintaining SalesForce and other internal systems with client information and interactions
- Assisting Relationship Managers as required, for example preparing for client meetings
- Acting as client’s key contact during onboarding and other lifecycle changes
- Project work as required
The role requires:
- 3 years asset management industry experience in a similar role.
- Business fluent in Italian
- Knowledge of the operational, legal, compliance and regulatory provisions associated with Institutional clients
- Good understanding of various asset classes including Fixed Income, Equity, Multi-Asset, Alternatives and quantitative investments
- Experience of working with AI technology to drive improved client and business outcomes
- Client focused with excellent interpersonal and communication skills including an ability to adapt style according to the audience.
- Curious with a willingness to understand the details and nuances of different investment strategies and institutional markets.
- Ability to apply critical thinking and problem solve.
- Able to work independently but also integrate into a small, dynamic team.
- Very organised with attention to detail.
- Ability to task-switch, work to tight deadlines.
- Highly motivated and committed with a self-improvement mind-set.
Institutional Client Services Executive - Fluent Italian required in London employer: Ramsey Portia
Contact Detail:
Ramsey Portia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Institutional Client Services Executive - Fluent Italian required in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the asset management industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and how they operate in the institutional market. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your Italian! Since fluency is key for this role, brush up on your language skills, especially in a business context. Consider role-playing common client scenarios with a friend to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it shows you're serious about joining our team and ready to take on the challenges of the role.
We think you need these skills to ace Institutional Client Services Executive - Fluent Italian required in London
Some tips for your application 🫡
Show Off Your Italian Skills: Since we're looking for a fluent Italian speaker, make sure to highlight your language skills right at the top of your application. Use Italian where appropriate, especially if you have experience dealing with Italian clients or markets.
Tailor Your Experience: We want to see how your past experiences align with the role. Be specific about your asset management experience and any relevant projects you've worked on. This helps us understand how you can hit the ground running!
Be Client-Focused: In your application, emphasise your client service skills. Share examples of how you've resolved client queries or improved client relationships in the past. We love candidates who put clients first!
Keep It Organised: Make sure your application is well-structured and easy to read. Use bullet points for key achievements and keep your language clear and concise. A tidy application reflects your attention to detail, which is super important for this role!
How to prepare for a job interview at Ramsey Portia
✨Brush Up on Your Italian
Since fluency in Italian is a must for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even conduct mock interviews in Italian to boost your confidence and ensure you can communicate effectively.
✨Know Your Asset Classes
Familiarise yourself with various asset classes like Fixed Income, Equity, and Alternatives. Be prepared to discuss how these relate to client servicing and how you can leverage your knowledge to address client queries efficiently.
✨Showcase Your Client-Focused Mindset
Prepare examples from your past experience that highlight your client service skills. Think about times when you resolved issues or improved client satisfaction, as this will demonstrate your ability to adapt and respond to client needs.
✨Demonstrate Your Organisational Skills
Given the need for attention to detail and the ability to manage multiple tasks, come ready to discuss how you stay organised. Share specific tools or methods you use to keep track of client interactions and deadlines, which will show your potential employer that you can handle the demands of the role.
