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- Tasks: Lead business development initiatives and manage client listening projects.
- Company: Join a dynamic firm focused on innovative business development strategies.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Why this job: Make an impact by enhancing client experiences and driving key relationships.
- Qualifications: 5 years of relevant experience preferred; degree not essential.
- Other info: Opportunity to work with senior stakeholders and develop valuable skills.
The predicted salary is between 42000 - 84000 £ per year.
This role is an initial 12 month contract. Working closely with the Head of Business Development and the Marketing and Business Development Director, you will take a lead role in implementing and managing business development initiatives across the Firm. The role requires a confident and enthusiastic team player with the ability to manage multiple projects and work with stakeholders at all levels.
Key Responsibilities & Duties:
- This is a varied role which supports and drives the Firm’s approach to business development activities. You will work closely with the Marketing and Business Development Director, Head of Business Development, Partners and fee earners across all offices, services and practice groups, as well as the Chosen Markets and Client Service Cornerstones.
- Reporting directly to the Head of Business Development you will manage a range of business development activities, including:
- Client listening: Working with an external consultancy you will help to manage how we listen to our clients, gain insight to client relationships, how we are performing and the ways in which our clients’ worlds are changing. Feeding back to partners and teams and using insights to help shape the client experience.
- Intermediaries Program: Working with the Head of Business Development to manage the firm’s Intermediaries Program to drive key relationships and referrals and adopt best practice across the Firm.
- Targeting: Working with Partners, Office Heads and National Practice Group Heads to define and coordinate targeting activities.
- Key client care: Supporting partners with Key Client Care Plans, suggesting improvements to strengthen relationships and identifying areas to improve service delivery.
- Participating in relevant marketing and business development meetings and providing updates on initiatives.
- Working with the wider business development and marketing team on business development projects.
- Support the tenders team during busy periods to manage tender submissions.
- Manage and follow up on incoming website enquiries.
HYBRID: The role can be based in any of the clients offices; however, they have an agile working policy which enables up to three days a week working from home if desired.
The role requires:
- Degree educated preferred but not essential.
- Minimum 5 years’ relevant business development experience within an accountancy practice, professional services or financial services organisation.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with the ability to manage stakeholders effectively, collaborate, and build effective relationships with colleagues at all levels.
- Excellent attention to detail.
- Self-motivated, committed and enthusiastic.
- Able to work independently as well as collaboratively to reach business goals.
- Excellent project management and coordination skills.
- Working knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams) and confidence with learning new technology i.e. CRM, InDesign.
- Excellent knowledge of Excel, managing large volumes of data.
Client Listening & Business Development Manager - 12 month FTC employer: Ramsey Portia
Contact Detail:
Ramsey Portia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Listening & Business Development Manager - 12 month FTC
✨Tip Number 1
Network with professionals in the business development and client management sectors. Attend industry events or webinars where you can meet potential colleagues or mentors who can provide insights into the role and the firm.
✨Tip Number 2
Familiarise yourself with the latest trends in client listening and relationship management. Understanding how firms are adapting to changes in client expectations will help you demonstrate your knowledge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple projects and collaborated with stakeholders in previous roles. This will showcase your project management skills and ability to work effectively in a team.
✨Tip Number 4
Research the firm's current business development initiatives and client care strategies. Being able to speak knowledgeably about their existing programmes will show your genuine interest in the role and the company.
We think you need these skills to ace Client Listening & Business Development Manager - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development, particularly within professional services or financial services. Emphasise your project management skills and any experience with client relationship management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience in managing client relationships and business development initiatives.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure that your application is free from errors and clearly articulates your thoughts. Use concise language and structure your application logically.
Highlight Relevant Projects: If you have managed specific projects related to client listening or business development, include these examples in your application. Detail your role, the challenges faced, and the outcomes achieved to demonstrate your capability.
How to prepare for a job interview at Ramsey Portia
✨Showcase Your Project Management Skills
Given the role's emphasis on managing multiple projects, be prepared to discuss your project management experience. Highlight specific examples where you've successfully coordinated initiatives, met deadlines, and collaborated with various stakeholders.
✨Demonstrate Client Listening Experience
Since client listening is a key responsibility, share any relevant experiences where you've gathered client feedback or insights. Discuss how you used this information to improve services or relationships, showcasing your ability to enhance the client experience.
✨Highlight Your Communication Skills
Excellent written and verbal communication skills are crucial for this role. Prepare to provide examples of how you've effectively communicated with different levels of stakeholders, whether through presentations, reports, or informal discussions.
✨Familiarise Yourself with the Firm's Values
Research the firm's approach to business development and their core values. During the interview, align your answers with these values to demonstrate that you're not only a fit for the role but also for the company culture.
