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- Tasks: Lead business development initiatives and manage client listening projects.
- Company: Join a dynamic firm focused on innovative business development strategies.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Why this job: Make an impact by enhancing client experiences and driving key relationships.
- Qualifications: 5 years' experience in business development; degree preferred but not essential.
- Other info: Work with senior stakeholders and gain insights into client relationships.
The predicted salary is between 36000 - 60000 £ per year.
This role is an initial 12 month contract. Working closely with the Head of Business Development and the Marketing and Business Development Director, you will take a lead role in implementing and managing business development initiatives across the Firm. The role requires a confident and enthusiastic team player with the ability to manage multiple projects and work with stakeholders at all levels.
Key Responsibilities & Duties:
- This is a varied role which supports and drives the Firm’s approach to business development activities.
- You will work closely with the Marketing and Business Development Director, Head of Business Development, Partners and fee earners across all offices, services and practice groups, as well as the Chosen Markets and Client Service Cornerstones.
- Reporting directly to the Head of Business Development you will manage a range of business development activities, including:
- Client listening: Working with an external consultancy you will help to manage how we listen to our clients, gain insight to client relationships, how we are performing and the ways in which our clients’ worlds are changing. Feeding back to partners and teams and using insights to help shape the client experience.
- Intermediaries Program: Working with the Head of Business Development to manage the firm’s Intermediaries Program to drive key relationships and referrals and adopt best practice across the Firm.
- Targeting: Working with Partners, Office Heads and National Practice Group Heads to define and coordinate targeting activities.
- Key client care: Supporting partners with Key Client Care Plans, suggesting improvements to strengthen relationships and identifying areas to improve service delivery.
- Participating in relevant marketing and business development meetings and providing updates on initiatives.
- Working with the wider business development and marketing team on business development projects.
- Support the tenders team during busy periods to manage tender submissions.
- Manage and follow up on incoming website enquiries.
HYBRID: The role can be based in any of the clients offices; however, they have an agile working policy which enables up to three days a week working from home if desired.
The role requires:
- Degree educated preferred but not essential.
- Minimum 5 years’ relevant business development experience within an accountancy practice, professional services or financial services organisation.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with the ability to manage stakeholders effectively, collaborate, and build effective relationships with colleagues at all levels.
- Excellent attention to detail.
- Self-motivated, committed and enthusiastic.
- Able to work independently as well as collaboratively to reach business goals.
- Excellent project management and coordination skills.
- Working knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams) and confidence with learning new technology i.e. CRM, InDesign.
- Excellent knowledge of Excel, managing large volumes of data.
Client Listening & Business Development Manager - 12 month FTC employer: Ramsey Portia
Contact Detail:
Ramsey Portia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Listening & Business Development Manager - 12 month FTC
✨Tip Number 1
Network with professionals in the business development and client management sectors. Attend industry events or webinars where you can meet potential colleagues or mentors who can provide insights into the role and the firm.
✨Tip Number 2
Familiarise yourself with the latest trends in client listening and relationship management. Understanding current best practices will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple projects and stakeholder relationships in the past. This will showcase your project management skills and ability to collaborate effectively.
✨Tip Number 4
Research the firm’s existing business development initiatives and think about how you could contribute to them. Being able to articulate your ideas during discussions will set you apart from other candidates.
We think you need these skills to ace Client Listening & Business Development Manager - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development, particularly within professional services or financial services. Emphasise your project management skills and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Discuss how your background aligns with their needs, particularly in client listening and relationship management. Use specific examples to demonstrate your ability to manage multiple projects and collaborate with stakeholders.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is free from errors and clearly structured. Consider including a brief section in your CV that highlights your communication successes, such as presentations or reports you've delivered.
Highlight Technical Proficiency: Mention your familiarity with Microsoft 365 and any other relevant technologies, such as CRM systems or data management tools. If you have experience with InDesign or managing large datasets, be sure to include that as well, as it shows your readiness to adapt to the firm's technological environment.
How to prepare for a job interview at Ramsey Portia
✨Showcase Your Project Management Skills
Given the role's emphasis on managing multiple projects, be prepared to discuss specific examples of how you've successfully coordinated various initiatives in the past. Highlight your organisational skills and ability to prioritise tasks effectively.
✨Demonstrate Client Listening Experience
Since client listening is a key responsibility, share any relevant experiences where you've gathered client feedback or insights. Discuss how you used this information to improve services or relationships, showcasing your understanding of client needs.
✨Highlight Your Interpersonal Skills
This role requires strong interpersonal skills to manage stakeholders at all levels. Be ready to provide examples of how you've built effective relationships in previous roles, particularly in a collaborative environment.
✨Prepare for Technical Questions
With a focus on data management and technology, brush up on your knowledge of Microsoft 365 and any CRM systems you've used. Be prepared to discuss how you've leveraged technology to enhance business development efforts.
