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- Tasks: Lead business development initiatives and manage client listening projects.
- Company: Join a dynamic firm focused on innovative business development strategies.
- Benefits: Enjoy hybrid working options with up to three days from home each week.
- Why this job: Be part of a collaborative team that values insights and client relationships.
- Qualifications: 5 years in business development; degree preferred but not essential.
- Other info: Opportunity to work across various offices and practice groups.
The predicted salary is between 36000 - 60000 £ per year.
This role is an initial 12 month contract. Working closely with the Head of Business Development and the Marketing and Business Development Director, you will take a lead role in implementing and managing business development initiatives across the Firm. The role requires a confident and enthusiastic team player with the ability to manage multiple projects and work with stakeholders at all levels.
Key Responsibilities & Duties:
- This is a varied role which supports and drives the Firm’s approach to business development activities.
- You will work closely with the Marketing and Business Development Director, Head of Business Development, Partners and fee earners across all offices, services and practice groups, as well as the Chosen Markets and Client Service Cornerstones.
- Reporting directly to the Head of Business Development you will manage a range of business development activities, including:
- Client listening: Working with an external consultancy you will help to manage how we listen to our clients, gain insight to client relationships, how we are performing and the ways in which our clients’ worlds are changing. Feeding back to partners and teams and using insights to help shape the client experience.
- Intermediaries Program: Working with the Head of Business Development to manage the firm’s Intermediaries Program to drive key relationships and referrals and adopt best practice across the Firm.
- Targeting: Working with Partners, Office Heads and National Practice Group Heads to define and coordinate targeting activities.
- Key client care: Supporting partners with Key Client Care Plans, suggesting improvements to strengthen relationships and identifying areas to improve service delivery.
- Participating in relevant marketing and business development meetings and providing updates on initiatives.
- Working with the wider business development and marketing team on business development projects.
- Support the tenders team during busy periods to manage tender submissions.
- Manage and follow up on incoming website enquiries.
HYBRID: The role can be based in any of the clients offices; however, they have an agile working policy which enables up to three days a week working from home if desired.
The role requires:
- Degree educated preferred but not essential.
- Minimum 5 years’ relevant business development experience within an accountancy practice, professional services or financial services organisation.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with the ability to manage stakeholders effectively, collaborate, and build effective relationships with colleagues at all levels.
- Excellent attention to detail.
- Self-motivated, committed and enthusiastic.
- Able to work independently as well as collaboratively to reach business goals.
- Excellent project management and coordination skills.
- Working knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams) and confidence with learning new technology i.e. CRM, InDesign.
- Excellent knowledge of Excel, managing large volumes of data.
Client Listening & BD Manager - 12 month FTC employer: Ramsey Portia
Contact Detail:
Ramsey Portia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Listening & BD Manager - 12 month FTC
✨Tip Number 1
Network with professionals in the business development and client management sectors. Attend industry events or webinars where you can meet potential colleagues or mentors who can provide insights into the role and the firm.
✨Tip Number 2
Familiarise yourself with the latest trends in client listening and relationship management. Understanding how firms are adapting to changing client needs will help you demonstrate your knowledge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple projects and collaborated with stakeholders in previous roles. This will showcase your project management skills and ability to work effectively in a team.
✨Tip Number 4
Research the firm's current business development initiatives and think about how you could contribute to them. Being able to articulate your ideas on improving client care or enhancing the Intermediaries Program will set you apart from other candidates.
We think you need these skills to ace Client Listening & BD Manager - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development, particularly within professional services or financial services. Emphasise your project management skills and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Discuss how your background aligns with their needs, particularly your experience in client listening and managing stakeholder relationships. Use specific examples to demonstrate your skills.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is free from errors and clearly structured. Consider including a brief section in your CV that highlights your communication achievements or experiences.
Highlight Technical Proficiency: Mention your familiarity with Microsoft 365 and any other relevant technologies, such as CRM systems or data management tools. If you have experience with InDesign or similar software, be sure to include that as well, as it shows your adaptability to new technologies.
How to prepare for a job interview at Ramsey Portia
✨Showcase Your Project Management Skills
Since the role involves managing multiple projects, be prepared to discuss your project management experience. Highlight specific examples where you successfully coordinated initiatives, met deadlines, and collaborated with various stakeholders.
✨Demonstrate Client Listening Experience
This position focuses heavily on client listening and relationship management. Be ready to share instances where you've gathered client feedback, analysed insights, and implemented changes that improved client experiences.
✨Highlight Your Communication Skills
Excellent written and verbal communication is crucial for this role. Prepare to discuss how you've effectively communicated with different levels of stakeholders and how you tailor your messaging to suit various audiences.
✨Familiarise Yourself with Relevant Tools
The job requires a working knowledge of Microsoft 365 and possibly other technologies. Brush up on these tools and be ready to discuss how you've used them in previous roles, especially in managing data and creating presentations.
