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- Tasks: Serve as the main contact for clients, resolving queries and ensuring top-notch service.
- Company: Leading fund management business with a global reach.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a vibrant team and make a real difference in client relationships.
- Qualifications: 3 years in asset management, fluent in Italian, and strong communication skills.
- Other info: Fast-paced role with a focus on innovation and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
A leading fund management business is seeking a fluent Italian speaker to join their international client services team.
Duties & Responsibilities:
- Day-to-day servicing contact with ownership for facilitating all clients’ servicing needs
- Address and resolve client queries and issues efficiently and professionally, escalating when necessary
- Ensuring all clients’ reporting and servicing needs are delivered in accordance with their requirements
- Maintaining SalesForce and other internal systems with client information and interactions
- Assisting Relationship Managers as required, for example preparing for client meetings
- Acting as client’s key contact during onboarding and other lifecycle changes
- Project work as required
The role requires:
- 3 years asset management industry experience in a similar role.
- Business fluent in Italian
- Knowledge of the operational, legal, compliance and regulatory provisions associated with Institutional clients
- Good understanding of various asset classes including Fixed Income, Equity, Multi-Asset, Alternatives and quantitative investments
- Experience of working with AI technology to drive improved client and business outcomes
- Client focused with excellent interpersonal and communication skills including an ability to adapt style according to the audience.
- Curious with a willingness to understand the details and nuances of different investment strategies and institutional markets.
- Ability to apply critical thinking and problem solve.
- Able to work independently but also integrate into a small, dynamic team.
- Very organised with attention to detail.
- Ability to task-switch, work to tight deadlines.
- Highly motivated and committed with a self-improvement mind-set.
Institutional Client Services Executive - Fluent Italian required in City of London employer: Ramsey Portia
Contact Detail:
Ramsey Portia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Institutional Client Services Executive - Fluent Italian required in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the asset management industry, especially those who work with institutional clients. Use LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their investment strategies and be ready to discuss how your experience aligns with their needs. We want you to shine, so practice common interview questions too!
✨Tip Number 3
Show off your language skills! Since this role requires fluency in Italian, make sure to highlight your language abilities during interviews. You could even prepare a few key phrases or responses in Italian to impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Institutional Client Services Executive role!
We think you need these skills to ace Institutional Client Services Executive - Fluent Italian required in City of London
Some tips for your application 🫡
Show Off Your Italian Skills: Since we're looking for a fluent Italian speaker, make sure to highlight your language skills right at the top of your application. Use Italian where appropriate, especially if you have experience dealing with Italian clients or markets.
Tailor Your Experience: We want to see how your past experiences align with the role. Be specific about your asset management experience and any relevant projects you've worked on. This helps us understand how you can hit the ground running!
Be Client-Focused: In your application, emphasise your client service skills. Share examples of how you've resolved client queries or improved client relationships in the past. We love candidates who put clients first!
Keep It Organised: Make sure your application is well-structured and easy to read. Use bullet points for key achievements and keep your language clear and concise. A tidy application reflects your attention to detail, which is super important for this role!
How to prepare for a job interview at Ramsey Portia
✨Brush Up on Your Italian
Since fluency in Italian is a must for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even conduct mock interviews in Italian to boost your confidence and ensure you can communicate effectively.
✨Know Your Asset Classes
Familiarise yourself with various asset classes like Fixed Income, Equity, and Alternatives. Be prepared to discuss how these relate to client servicing and how you can leverage your knowledge to address client queries efficiently.
✨Showcase Your Client-Focused Mindset
Prepare examples from your past experience that highlight your client service skills. Think about times when you resolved issues or improved client satisfaction, as this will demonstrate your ability to adapt and respond to client needs.
✨Demonstrate Your Organisational Skills
Given the need for attention to detail and the ability to manage multiple tasks, come ready to discuss how you stay organised. Share specific tools or methods you use to keep track of client interactions and deadlines, which will show your potential employer that you can handle the demands of the role.
