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- Tasks: Lead business development initiatives and manage client listening projects.
- Company: Join a dynamic firm focused on innovative business development strategies.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Why this job: Make an impact by shaping client experiences and driving key relationships.
- Qualifications: 5 years of relevant experience preferred; degree not essential.
- Other info: Opportunity to work with senior stakeholders and enhance your project management skills.
The predicted salary is between 36000 - 60000 £ per year.
This role is an initial 12 month contract. Working closely with the Head of Business Development and the Marketing and Business Development Director, you will take a lead role in implementing and managing business development initiatives across the Firm. The role requires a confident and enthusiastic team player with the ability to manage multiple projects and work with stakeholders at all levels.
Key Responsibilities & Duties:
- This is a varied role which supports and drives the Firm’s approach to business development activities.
- You will work closely with the Marketing and Business Development Director, Head of Business Development, Partners and fee earners across all offices, services and practice groups, as well as the Chosen Markets and Client Service Cornerstones.
- Reporting directly to the Head of Business Development you will manage a range of business development activities, including:
- Client listening: Working with an external consultancy you will help to manage how we listen to our clients, gain insight to client relationships, how we are performing and the ways in which our clients’ worlds are changing. Feeding back to partners and teams and using insights to help shape the client experience.
- Intermediaries Program: Working with the Head of Business Development to manage the firm’s Intermediaries Program to drive key relationships and referrals and adopt best practice across the Firm.
- Targeting: Working with Partners, Office Heads and National Practice Group Heads to define and coordinate targeting activities.
- Key client care: Supporting partners with Key Client Care Plans, suggesting improvements to strengthen relationships and identifying areas to improve service delivery.
- Participating in relevant marketing and business development meetings and providing updates on initiatives.
- Working with the wider business development and marketing team on business development projects.
- Support the tenders team during busy periods to manage tender submissions.
- Manage and follow up on incoming website enquiries.
HYBRID: The role can be based in any of the clients offices; however, they have an agile working policy which enables up to three days a week working from home if desired.
The role requires:
- Degree educated preferred but not essential.
- Minimum 5 years’ relevant business development experience within an accountancy practice, professional services or financial services organisation.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with the ability to manage stakeholders effectively, collaborate, and build effective relationships with colleagues at all levels.
- Excellent attention to detail.
- Self-motivated, committed and enthusiastic.
- Able to work independently as well as collaboratively to reach business goals.
- Excellent project management and coordination skills.
- Working knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams) and confidence with learning new technology i.e. CRM, InDesign.
- Excellent knowledge of Excel, managing large volumes of data.
Business Development & Client Listening Manager - 12 month FTC employer: Ramsey Portia
Contact Detail:
Ramsey Portia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development & Client Listening Manager - 12 month FTC
✨Tip Number 1
Network with professionals in the business development field, especially those who have experience in accountancy or professional services. Attend industry events or webinars to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends in client listening and relationship management. Understanding how firms are adapting to changing client needs can give you an edge in discussions during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple projects and collaborated with stakeholders in your previous roles. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your proficiency in Microsoft 365 and any CRM tools you’ve used. Being able to discuss your experience with data management and project coordination will highlight your suitability for the role.
We think you need these skills to ace Business Development & Client Listening Manager - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development, particularly within professional services or financial services. Emphasise your project management skills and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the firm. Discuss how your background aligns with their needs, particularly your experience in client listening and managing stakeholder relationships. Use specific examples to illustrate your points.
Highlight Key Skills: In your application, make sure to highlight your excellent written and verbal communication skills, attention to detail, and ability to work independently as well as part of a team. These are crucial for the role and should be evident in your application materials.
Showcase Your Technical Proficiency: Mention your working knowledge of Microsoft 365 and any experience with CRM systems or data management tools. This will demonstrate your readiness to handle the technical aspects of the role effectively.
How to prepare for a job interview at Ramsey Portia
✨Showcase Your Project Management Skills
Since the role involves managing multiple projects, be prepared to discuss your project management experience. Highlight specific examples where you successfully coordinated initiatives, met deadlines, and collaborated with various stakeholders.
✨Demonstrate Client Listening Experience
This position focuses on client listening and gaining insights into client relationships. Be ready to share any relevant experiences where you gathered client feedback, analysed it, and used it to improve services or client experiences.
✨Highlight Your Communication Skills
Excellent written and verbal communication skills are crucial for this role. Prepare to discuss how you've effectively communicated with different levels of stakeholders in previous roles, and consider bringing examples of written communications or presentations you've created.
✨Familiarise Yourself with the Firm's Values
Understanding the firm's approach to business development and its core values will help you align your answers during the interview. Research the firm’s recent initiatives and be ready to discuss how your experience and values fit with theirs.
