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For Companies At a Glance
- Tasks: Be the friendly voice for clients, handling calls and selling our conveyancing services.
- Company: Join an award-winning legal team in a vibrant Huddersfield office.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Perfect for those who love client interaction and want to make a real impact.
- Qualifications: A positive attitude, excellent phone skills, and a passion for customer satisfaction are key.
- Other info: Ideal for candidates with sales or call centre experience looking for a dynamic role.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join Our Award-Winning Legal Team as a New Business Assistant. We are currently seeking a dynamic New Business Assistant to join our bustling Conveyancing team at our Huddersfield Town Centre office.
If you come from a sales or call centre background, this phone-based role could be the perfect fit for you.
Key Responsibilities
- Serve as the first point of contact for clients.
- Receive calls from prospective clients for conveyancing quotes – then sell our services.
- Prepare correspondence and documents.
- Ensure prompt and efficient responses to client queries and follow up.
- Maintain a cheerful and pleasant manner.
- Ensure the confidentiality and security of all firm and client information.
What We’re Looking For
Candidates who exhibit a positive “can do” attitude, a desire to learn, and the ability to get the job done. If you understand the importance of prioritising client satisfaction and quality service, and have an excellent phone manner, we want to hear from you. Being a team player and having the confidence to sell our services is essential. The successful candidate will thrive in a busy, hands-on support role. You will be conscientious, proactive, and take pride in delivering high-quality work.
What We Offer
We offer a competitive salary, dependent on experience, along with a comprehensive benefits package and realistic opportunities for career development and progression.
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New Business Assistant employer: Ramsdens Solicitors LLP
Contact Detail:
Ramsdens Solicitors LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Assistant
✨Tip Number 1
Familiarise yourself with the conveyancing process and common client queries. This knowledge will help you engage confidently with potential clients and demonstrate your expertise during phone calls.
✨Tip Number 2
Practice your phone manner by role-playing with friends or family. Focus on maintaining a cheerful tone and being clear and concise, as this will be crucial in making a positive first impression on clients.
✨Tip Number 3
Showcase your sales skills by preparing examples of how you've successfully handled client interactions in the past. Be ready to discuss these experiences during any interviews to highlight your ability to sell services effectively.
✨Tip Number 4
Emphasise your team player attitude and proactive approach in conversations with us. Share specific instances where you've contributed to a team environment or taken initiative to solve problems, as this aligns with our values.
We think you need these skills to ace New Business Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you have a background in sales or call centres. Emphasise skills that align with the role, such as communication, client interaction, and any previous experience in a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the New Business Assistant position. Mention specific reasons why you want to work with this legal team and how your positive attitude and proactive nature make you a great fit for the role.
Showcase Your Phone Skills: Since this role involves significant phone interaction, consider including examples of your excellent phone manner in your application. You could mention experiences where you successfully handled client queries or sold services over the phone.
Highlight Teamwork and Client Focus: Demonstrate your ability to work well in a team and prioritise client satisfaction. Use specific examples from your past roles to illustrate how you have contributed to a positive client experience and collaborated effectively with colleagues.
How to prepare for a job interview at Ramsdens Solicitors LLP
✨Showcase Your Sales Skills
Since this role involves selling services, be prepared to discuss your previous sales or call centre experience. Highlight specific examples where you successfully converted leads into clients, demonstrating your ability to engage and persuade.
✨Demonstrate a Positive Attitude
The company is looking for candidates with a 'can do' attitude. During the interview, maintain a cheerful disposition and express your enthusiasm for the role. This will show that you align with their values and are ready to contribute positively to the team.
✨Prepare for Client Interaction Scenarios
Anticipate questions about how you would handle client queries or complaints. Prepare scenarios where you effectively resolved issues or provided excellent service, showcasing your problem-solving skills and commitment to client satisfaction.
✨Emphasise Teamwork and Proactivity
As a New Business Assistant, being a team player is crucial. Share examples of how you've collaborated with others in past roles and how you take initiative to support your team. This will demonstrate your readiness to thrive in a busy environment.
