At a Glance
- Tasks: Be the friendly face of our academy, welcoming visitors and managing enquiries.
- Company: Join a supportive and collaborative educational environment.
- Benefits: Enjoy a competitive salary, pension scheme, and professional development opportunities.
- Other info: Fixed-term role with flexible hours and a focus on wellbeing.
- Why this job: Make a difference in students' lives while developing your administrative skills.
- Qualifications: Strong communication skills and previous admin experience are essential.
The predicted salary is between 27694 - 29064 € per year.
Responsibilities
- Act as the first point of contact for all telephone and face‑to‑face enquiries.
- Provide a warm, professional and courteous welcome to all visitors.
- Manage academy security procedures, including visitor sign‑in, badges and access fobs.
- Administer the main school email inbox and provide general clerical support.
- Support parents and carers by handling enquiries or sign‑posting as appropriate.
- Liaise with staff, the Trust and external providers as required.
- Maintain accurate records on MIS systems, including staff CPD and training records.
- Provide administrative support for events, meetings and academy activities.
- Manage post, filing, photocopying, scanning and document storage in line with GDPR.
- Assist with uniform sales, stock monitoring and financial record‑keeping.
- Maintain office supplies and ensure reception and office areas remain tidy and presentable.
- Act as Fire Marshal for the designated area (training provided).
Qualifications & Skills
- Excellent communication and interpersonal skills.
- Highly organised, reliable and able to manage multiple tasks effectively in a busy environment.
- Demonstrated high level of professionalism, discretion and attention to detail.
- Confidence using IT systems, including email and management information systems (MIS).
- Ability to work collaboratively as part of a team and build positive working relationships with staff, pupils, parents and external visitors.
- Strong commitment to safeguarding and promoting the welfare of children and young people.
- Previous experience in a receptionist or administrative role (essential).
Benefits
- A welcoming and collaborative atmosphere where your contributions are valued.
- Automatic enrolment into the Local Government Pension Scheme.
- Continuous Professional Development (CPD) opportunities.
- Access to the Blue Light Card scheme – offering discounts for those in the NHS, emergency services, social care, armed forces and education sectors.
- Free onsite car and bicycle parking.
- Access to our Employee Assistance Programme for wellbeing and support.
- Excellent on‑site facilities, including catering services when operational.
- A chance to work in a Residential Academy dedicated to nurturing every pupil's potential.
The role is a fixed‑term contract, 22 hours per week, with an annual salary range of £27,694-£29,064. Working pattern is Wednesday and Thursday 8:30 am–4:30 pm and Friday 8:30 am–4 pm, with term‑time plus inset days, for 39 weeks per year.
Receptionist and Administration Assistant in Carshalton employer: Ramsden Hall Academy
Join our Residential Academy as a Receptionist and Administration Assistant, where you will be part of a welcoming and collaborative environment that values your contributions. Enjoy benefits such as automatic enrolment in the Local Government Pension Scheme, continuous professional development opportunities, and access to the Blue Light Card scheme for exclusive discounts. With excellent on-site facilities and a strong commitment to safeguarding, this role offers a meaningful opportunity to support our pupils and community while fostering your own professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist and Administration Assistant in Carshalton
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a smile and a friendly hello. It sets the tone and shows you're approachable, just like you'd be at the reception desk.
✨Tip Number 2
Be prepared to showcase your organisational skills. Bring along examples of how you've managed multiple tasks in previous roles. We all know that juggling is key in a busy environment, so let them see you can handle it!
✨Tip Number 3
Don’t forget to ask questions! This shows your interest in the role and helps you understand the academy's culture. Plus, it’s a great way to demonstrate your communication skills, which are super important for this position.
✨Tip Number 4
Finally, follow up after your interview. A quick thank-you email can go a long way in leaving a positive impression. And remember, if you’re keen on this role, apply through our website to make sure your application stands out!
We think you need these skills to ace Receptionist and Administration Assistant in Carshalton
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for, especially in communication and organisation, as these are key for this role.
Proofread, Proofread, Proofread!:Before hitting send, give your application a thorough read. Typos and errors can distract from your qualifications, so take the time to ensure everything is polished and professional. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at Ramsden Hall Academy
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Receptionist and Administration Assistant. Familiarise yourself with tasks like managing enquiries, maintaining records, and supporting events. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires excellent communication and interpersonal skills, practice articulating your thoughts clearly. Prepare examples from your past experiences where you've successfully handled enquiries or built positive relationships with colleagues and visitors. This will highlight your suitability for the role.
✨Demonstrate Your Organisational Skills
Being highly organised is key for this position. Think of specific instances where you've managed multiple tasks effectively in a busy environment. Bring these examples to the interview to showcase your ability to stay on top of things, especially when it comes to administrative support and record-keeping.
✨Emphasise Your Team Spirit
This role involves working collaboratively with staff, parents, and external providers. Be ready to discuss how you've contributed to a team in the past and how you can build positive working relationships. Showing that you can work well with others will make you a strong candidate for the job.
