At a Glance
- Tasks: Greet patients, handle prescriptions, and assist with stock control in a friendly environment.
- Company: Join Ramsbury & Wanborough Surgery, a top-rated rural GP practice serving over 10,000 patients.
- Benefits: Enjoy set hours, a supportive team, and the chance to learn in a caring atmosphere.
- Other info: This role requires physical activity, including lifting and standing for extended periods.
- Why this job: Be part of a community-focused practice with an outstanding reputation and a strong learning culture.
- Qualifications: Excellent customer service skills are essential; experience in a GP surgery is a plus.
Job summary
We are seeking a friendly, team player to join our Dispensary team, working in a Dispensary Assistant role. This role is the first point of contact for our Dispensary department. Good customer service skills are essential. This role is very busy and involves lifting and carrying larger items.
This role is 20 hours per week with fixed hours plus participation in a Saturday morning rota (approximately 1 in 6). You will be expected to pick up additional hours to cover your job share partner during periods of annual leave and sickness absences.
Fixed hours are: Tuesdays 1pm - 6.30pm, Thursdays 1.30pm - 6.30pm & Fridays 8.30am - 6.30pm.
Applicants who applied previously do not need to submit a new application.
Main duties of the job
- Meet and greet patients in a warm, welcoming manner (front of house in dispensary)
- Handling of prepared prescriptions to patients
- Collection of prescription charges/checking patient exemption statements
- Unpack and store pharmaceutical deliveries
- Working with the dispensers in assisting with stock control
- Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions
- Ensuring that refrigerated items are stored at the appropriate temperature once received
- Signing off invoices and forwarding for payment to the appropriate staff member
- Undertaking other reasonable duties within the framework of the post
About us
Ramsbury & Wanborough Surgery is a rural, dispensing GP Surgery based on the Wiltshire/Berkshire border. We are a training practice with an excellent reputation, providing all aspects of primary care to just over 10,000 patients, with an Outstanding CQC rating. The practice uses SystmOne clinical system. We are a friendly team which includes ANPs, Nurses, HCAs, Clinical Pharmacist and a Health & Wellbeing team.
Our Ethos
We are a caring practice with a focus around delivering an excellent primary care service to our registered patient population
We have an open and honest culture for everyone to learn and flourish
A strong learning and teaching ethos with medical students, foundation doctors, GP trainees and student nurses.
Job responsibilities
The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.
Assist in the handling of prescriptions over-the-counter, use of cash till, assist with stock control and re-stocking of the dispensary. Deliveries are received throughout the day and you will be required to unpack deliveries.
Please see full job description attached
Qualifications
- GCSE grade A to C (4-9) or Equivalent in English & Maths
Experience
Essential
- Team player
- Willing to learn
Desirable
- Customer service experience
- Experience of working in a Dispensary/Pharmacy or GP Surgery
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Dispensary Assistant/Receptionist in Marlborough employer: Ramsbury & Wanborough Surgery
Ramsbury & Wanborough Surgery is an outstanding rural GP practice that prioritises a supportive and friendly work environment, making it an excellent employer for those seeking meaningful roles in healthcare. With a strong focus on employee growth and development, we offer opportunities to learn alongside medical professionals while serving a dedicated patient population. Our commitment to an open culture ensures that every team member can thrive and contribute to delivering exceptional primary care.
Contact Details:
Ramsbury & Wanborough Surgery Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Dispensary Assistant/Receptionist in Marlborough
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We think you need these skills to ace Dispensary Assistant/Receptionist in Marlborough
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Ramsbury & Wanborough Surgery.
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Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Ramsbury & Wanborough Surgery. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Ramsbury & Wanborough Surgery
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
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Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Ramsbury & Wanborough Surgery’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
