Finance Operations Co-ordinator
Location: Nottingham Woodthorpe Hospital
Full-time 37.5 Hours per week
At Woodthorpe Hospital, part of Ramsay Health Care UK, we are committed to delivering outstanding patient care and an exceptional experience for both NHS and private patients.
We are seeking a highly organised and proactive Finance Operations Coordinator to join our team. This is an exciting opportunity for someone who enjoys working across multiple departments, building strong relationships and ensuring the financial processes that underpin patient care are accurate, efficient and compliant.
The Role
Reporting to the Head of Finance, the Finance Operations Coordinator will play a key role in supporting the hospital's financial performance through accurate data collection, billing and revenue capture processes. Acting as the primary link between hospital departments and the Finance Hub, you will work closely with clinical and operational teams to ensure activity is accurately recorded, billed and reconciled.
The role is essential in helping to maximise revenue capture, resolve financial queries and support the smooth operation of the hospital's financial processes.
Key Responsibilities
- Support the accurate capture, reconciliation and billing of NHS and private healthcare activity
- Act as the key liaison between Woodthorpe Hospital and the Ramsay Finance Hub.
- Ensure hospital departments comply with data collection and documentation requirements to enable timely coding and billing
- Support revenue optimisation initiatives across the hospital.
- Investigate and resolve billing queries and disputes promptly and professionally.
- Work closely with clinical teams to ensure patient pathways and worklists are maintained accurately.
- Coordinate consultant-related financial queries and support their resolution.
- Support cash handling, refunds and financial administration processes in accordance with Ramsay policies.
- Monitor outstanding financial issues, escalating where appropriate, and produce reports to support performance improvement.
What You'll Bring
Essential
- Excellent attention to detail and accuracy.
- Strong organisational skills and the ability to manage competing priorities.
- Excellent communication and interpersonal skills.
- Good numerical and analytical capability.
- Strong Microsoft Office skills, particularly Excel.
- Ability to work collaboratively across multiple departments.
Desirable
- Experience within a finance, business office or healthcare administration environment.
- Understanding of NHS and private patient billing processes.
- Experience of healthcare patient administration systems.
- Working knowledge of SAP or a similar financial system.
- Experience of revenue capture or financial reconciliation processes.
Why join us?
Health, Wellbeing & Financial Security
- Private Medical Cover, with the option to add your partner and dependants
- Discounted Bupa Dental Insurance
- Life Assurance (Death in Service) x3 your base salary
- Private Pension, with Ramsay matching up to 5% after a qualifying period
- Employee Assistance Programme
Work-Life Balance
- 25 days annual leave + bank holidays, with the option to buy or sell additional days
- Flexible shift patterns, where possible
- Family friendly policies including enhanced parental leave
- Volunteer leave to support causes that matter to you
Career Development & Recognition
- Training and Development via the Ramsay Academy to support your career development
- Colleague recognition programme to celebrate our people
Lifestyle & Everyday Perks
- Access to our benefits platform, offering a wide range of discounts
- Cycle2Work scheme
- Subsidised staff restaurant, where possible
- Free parking on site, where possible
About us
We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS.
We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth.
We care. It's more than what we
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Finance Operations Coordinator in Nottingham employer: ramsayhealthcare
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