At a Glance
- Tasks: Assist in delivering top-notch healthcare by managing patient enquiries and supporting hospital departments.
- Company: Join Ramsay Health Care, a leading global hospital group with a strong NHS partnership.
- Benefits: Enjoy private medical cover, generous leave, and career development opportunities.
- Other info: Flexible working hours and a vibrant team culture await you!
- Why this job: Make a real difference in patients' lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills, computer literacy, and a positive attitude are essential.
The predicted salary is between 31819 - 38889 £ per year.
- Job Advert
- Administration Assistant
- Cherwell Hospital - Banbury
Full time hours: 37.5 per week (Monday to Friday) - Occasional flexibility on Saturdays will be required
The Cherwell hospital is located in Banbury, Oxfordshire - a day case/Inpatient facility that provides high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.
The Role
We currently have a great opportunity for an Administrator to join our team at The Cherwell Hospital.
You will be an integral part of the team who are committed to delivering the highest quality outcomes in a supported environment where you will be valued for your skills and expertise.
This is a busy role liaising with patients, consultants and all hospital departments.
We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team.
High-level duties include
- Handle all patient enquiries promptly and efficiently for a variety of clinical departments
- Provide detailed information to patient enquiries delivering excellent customer service
- Develop and maintain good working relationships with all internal departments across both Hospitals
- Build and maintain excellent relationships with consultants and their secretaries
- Supporting patients with their enquiries
- Communication via phones and emails
- What you’ll bring with you
- Proven track record of achieving targets whilst maintaining an outstanding level of customer service
- An excellent standard of computer literacy to include experience in Word & Excel
- The ability to work under pressure whilst remaining patient/ consumer focused
- Experience working in a private healthcare setting is preferred
- Good attention to detail and accuracy
- The ability to make decisions and use your initiative
- A flexible and positive attitude
Why Join Us?
- Health, Wellbeing & Financial Security
- Private Medical Cover, with the option to add your partner and dependants
- Discounted Bupa Dental Insurance
- Life Assurance (Death in Service) x3 your base salary
- Private Pension, with Ramsay matching up to 5% after a qualifying period
- Employee Assistance Programme
- Work-Life Balance
- 25 days annual leave + bank holidays, with the option to buy or sell additional days
- Flexible shift patterns, where possible
- Family friendly policies including enhanced parental leave
- Volunteer leave to support causes that matter to you
- Career Development & Recognition
- Training and Development via the Ramsay Academy to support your career development
- Colleague recognition programme to celebrate our people
- Lifestyle & Everyday Perks
- Access to our benefits platform, offering a wide range of discounts
- Cycle2Work scheme
- Subsidised staff restaurant, where possible
- Free parking on site, where possible
About Us
Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience.
We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year.
It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.
We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.
We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do.
Join us and have more 'Time to Care'.
We are committed to equality of opportunity for all.
We value your application and welcome any questions you may have prior to applying.
Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care.
It's more than what we do, it's who we are.
Everything we do is about striving to deliver the best care.
And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are committed to equality of opportunity for all.
This position is subject to background and DBS checks.
We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Em
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Administration Assistant in Banbury employer: ramsayhealthcare
At Ramsay Health Care UK, we pride ourselves on being an exceptional employer, offering a supportive work environment where your contributions are valued. Located in the picturesque Banbury, our hospital provides not only competitive benefits such as private medical cover and generous annual leave but also ample opportunities for career development through the Ramsay Academy. Join us to be part of a dedicated team that prioritises patient care and employee wellbeing, all while enjoying a culture that celebrates positivity and collaboration.
